Makati Branch Operations Lead - Client Services

i-cube Digital Solutions; Makati; On-site; PHP 167,000 - 279,000; Full time

Job summary

i-cube Digital Solutions in Makati is seeking an experienced on-site Housekeeping Operations Supervisor to oversee client inquiries, scheduling, and service delivery across offices and client sites. You will manage billing records, inventory, staff onboarding and training, ensuring service excellence and smooth operations within a dynamic facilities and client services environment.

Ideal candidates have 1–3 years in service operations, a Bachelor’s degree, and strong communication skills.

Qualifications

• 1–3 years of experience in service operations.
• Bachelor’s degree required.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee client inquiries and ensure timely responses.
• Coordinate scheduling and service delivery across sites.
• Maintain billing records and inventory of supplies.
• Manage staff onboarding and training programs.
• Monitor service quality and address issues promptly.
• Collaborate with site teams to uphold standards.

Skills

Communication

Scheduling coordination

Billing records management

Education

Bachelor’s degree

Job description

i-cube Digital Solutions in Makati seeks an experienced on‑site Housekeeping Operations Supervisor to oversee client inquiries, scheduling, and service delivery. You will manage billing records, inventory, staff onboarding, and training to maintain service excellence across offices and client sites.

Ideal candidates have 1–3 years in service operations, strong communication, and a Bachelor’s degree. This role offers growth opportunities within a dynamic facilities and client services environment.