Housekeeping Team Leader - Makati

MEGA I.N.T.E.L Manpower Management Inc.; Makati; On-site; PHP 334,800 - 502,200; Full time

Benefits offered by this job

Government Mandated Benefits

Health & Wellness Insurance

Professional Development

Maternity & Paternity Leave

Company Social Events

Free Meals

Job summary

A staffing agency in the Philippines is seeking an experienced housekeeping supervisor to oversee daily activities, ensure quality control, and provide training to staff. The ideal candidate will have a Bachelor's degree and 1-3 years of relevant experience. Strong communication and problem-solving skills are essential. Benefits include government mandated benefits, health insurance, and company social events.

Qualifications

• 1-3 years of relevant work experience.
• Self-motivated, adaptable, and detail-oriented.

Responsibilities

• Oversee daily housekeeping staff activities ensuring tasks are completed efficiently.
• Inspect guest rooms and public areas for cleanliness and hygiene.
• Provide on-the-job training and mentoring for team members.
• Respond to guest inquiries and handle complaints effectively.
• Monitor and maintain stock levels of cleaning supplies.
• Communicate with the housekeeping manager and other departments.

Skills

Strong communication

Problem-solving

Teamwork

Interpersonal Skills

Customer Service

Organizational Skills

Education

Bachelor's degree in a relevant field

Tools

Relevant software proficiency

Job description

Job Description

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Responsibilities

• Supervision and Coordination: Oversee the daily activities of housekeeping staff, including Room Attendants and House Attendants, ensuring all assigned tasks are completed efficiently and to the required standards.
• Quality Control: Inspect guest rooms, corridors, and public areas to maintain cleanliness and hygiene standards.
• Training and Development: Provide on-the-job training, mentoring, and coaching for team members, ensuring they are proficient in cleaning procedures and equipment operation.
• Guest Relations: Respond to guest inquiries, handle complaints, and ensure a positive guest experience.
• Inventory and Supply Management: Monitor and maintain stock levels of cleaning supplies and equipment, ensuring there are adequate resources for the team.
• Communication and Reporting: Communicate with the housekeeping manager, other departments, and guests, and report any issues or concerns. Motivate team members, resolve issues, and foster a positive work environment.
• Safety and Security: Ensure adherence to safety and hygiene policies and procedures.

Additional Duties

• Scheduling and Staffing: Assist with scheduling shifts, managing absences, and potentially with hiring and performance evaluations.
• Coordination with Other Departments: Collaborate with other departments, such as engineering and front office, to address maintenance requests and guest services.
• Participation in Cleaning Projects: Participate in large-scale cleaning projects, such as deep cleaning or renovations.
• Maintain Cleanliness Standards: Ensure all areas, including guest rooms, public areas, and back‑of‑house facilities, meet the required cleanliness and hygiene standards.

Qualifications

• Educational Qualifications: Bachelor's degree in a relevant field.
• Experience Level: 1-3 years of relevant work experience.
• Skills and Competencies: Strong communication, problem‑solving, and teamwork skills; proficiency in relevant software. Interpersonal Skills, Communication Skills, Leadership Skills, Organizational Skills, Customer Service, Technical skills.
• Working Conditions: Office environment with standard working hours; potential for remote work.
• Qualities and Traits: Self‑motivated, adaptable, and detail‑oriented.

Benefits

Government Mandated Benefits, Insurance Health & Wellness, Professional Development, Maternity & Paternity Leave.

Other Benefits: Company Social Events, Free Meals.