Mainframe CICS administrator / Mainframe System Programmer

Tata Consultancy Services Limited; Taguig; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Tata Consultancy Services Limited in Taguig, Philippines invites an experienced CICS Mainframe Administrator to join our team in Manila. The role focuses on installation, security, and operation of CICS MRO environments, RACF security, and problem determination.

You will work with IBM/vendor support, SMP/E, SMF data, tracing, RDO resources, web services in CICS, and monitoring tools like Splunk and Tivoli/Omegamon to ensure system availability and performance.

Qualifications

• IBM/vendor support experience with IBM and other vendors' websites and problem dumps.
• SMP/E knowledge for CICS install work.
• Deep RACF security knowledge for CICS environments.
• SMF data handling for CICS 110 records.
• Strong problem determination and root-cause remediation.

Responsibilities

• Assist in maintenance and problem resolution for CICS MRO environments.
• Configure TOR/AOR, set traces, and interpret shutdown statistics.
• Create and port dumps to vendors for analysis.
• Manage RDO resources and implement web services within CICS.
• Maintain CICS security via RACF and monitor using Splunk and Tivoli tools.

Skills

IBM/vendor support

SMP/E

RACF security

SMF

Problem determination

CICS MRO TOR/AOR

CICS traces

Shutdown statistics

Dynamic storage management

CICS dumps

RDO/RDO resources

Web services in CICS

RACF security in CICS resources

Tivoli/Omegamon

Intertest/Symdump

SDS CAFC

Trillium Code1

File-Aid

Splunk reports

CICS v5.x

CICS v6.x

CICSPlex

CICS Performance Analyzer

Xpeditor

Strobe

CICS Explorer

CICS CTG

IPCS dump analysis

RSU Maintenance

Job description

Must-Have**

(Ideally should not be more than 3-5)

• IBM/vendor support – familiar with IBM and other vendors web sites: Open problem cases, ask questions, prepare and send dumps.
• SMP/E – in depth knowledge to do install work on CICS and any associated products
• Security – in depth knowledge of RACF (must be able to install security on CICS and associated products and create RACF security rules as they pertain to CICS)
• SMF – moderate skill set required to gather and manipulate SMF data (specifically the CICS 110 records)
• Problem determination skills – ability to diagnose problem and determine root cause and remediation

CICS specific skill set:

• Understanding of a CICS MRO environment (TOR and AOR configuration)
• Set traces (Aux and GTF) – ability to set traces to aid vendors in problem management and determination.
• CICS shutdown statistics – be able to produce and interpret shutdown stats to aid in problem determination and growth projections.
• Understanding of the CICS dynamic storage areas and how to manipulate for short on storage situations or to accommodate future growth of applications.
• Create both transaction and system dumps (and port to vendors for analysis)
• RDO (resource definition online) – must be able to create any resource needed on CICS (e.g transactions, programs, files, transient data queue, LSR groups, etc)
• Web Services – creating and supporting of web services within CICS
• RACF security – ability to install CICS security requirements, maintain RACF security within CICS and on all CICS resources
• Tivoli/Omegamon products (this is our monitoring software for CICS, z/OS, MQ, IIB, DB2 and the web portal (on windows) – our CICS admin is responsible for installing and maintaining all these monitoring tools.)
• Intertest/Symdump – product to debug CICS programs, product to format transaction dumps – install and maintain (and aid developers with questions and use)
• SDS – CAFC (CICS application file control) – install product and use for control of files, application lists and group lists. Assist Operators when needed on use and problem determination if applications are failing.
• Trillium and Code1 software – aid in installation and day to day management of software
• Compuware products specifically File-aid – proficient at manipulation of files through file-aid software
• Splunk – proficient at creating (modifying) Splunk reports (dashboards) to report on All CICS metrics (e.g CPU consumption, storage consumption, transaction volume, response times, wait times, etc)

CICS ADMIN KEYWORDS:

CICS MRO, CICS RDO, Intertest, Symdump, SDS CAFC, CICS v5.x, CICS v6.x, CICSPlex

CICS Performance Analyzer, InterTest, SDS – CAFC, Xpeditor, Strobe, CICS Explorer, CICS CTG

CICS Dump Analysis skills using IPCS, CICS Version Upgrades, RSU Maintenance