Looking for Work-Life Balance? Earn Up to ₱27K at TTEC

TTEC; Philippines; Presencial; PHP 246.000 - 357.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Tuition reimbursement

Health and wellness incentives

Inclusive culture

Descripción de la vacante

TTEC is seeking a Customer Service Representative to work onsite at UP Technohub, Quezon City. You will help customers by answering inquiries, researching issues, and providing informed resolutions with a friendly approach.

The role emphasizes strong communication and product knowledge, with an opportunity to grow within a supportive, inclusive environment and a healthy benefits package.

Formación

• Open to fresh graduates with strong communication and customer service skills.
• Completed 2 years in college or SHS graduates are welcome to apply.
• At least 12 months of BPO experience.
• Able to explain product or service knowledge.
• Experience handling escalations preferred.
• Computer experience is required.

Responsabilidades

• Answer incoming communications from customers.
• Research to provide answers and resolve issues for customers.

Conocimientos

Customer service

Communication skills

Computer experience

Escalations handling

Educación

2-year college completed or SHS graduate

Descripción del empleo

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in UP Technohub, Quezon City, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC UP Technohub, Monday to Friday from 9am to 4pm at 4th Floor, Building H, UP Technohub Ayala Land, Diliman, Quezon City.

What You’ll Do

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Open to fresh college graduates with a degree requiring excellent communication skills and understanding of customer service
• Completed 2 years in college or SHS Graduates are welcome to apply
• With at least 12 months of BPO experience
• Recognize, apply and explain your product or service knowledge
• Add experience in handling escalations preferred.
• Computer experience

What You Can Expect

• Dayshift work schedule
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.