Logistics Specialist (International Operations)

Jollibee Group of Companies; Parañaque; Hybrid; PHP 480,000 - 640,000; Full time

Benefits offered by this job

Hybrid work setup

Job summary

Jollibee Worldwide Pte. Ltd. (JWS - Logistics) in Parañaque, Philippines, seeks a Logistics Specialist (International Operations) to manage international client relationships and ensure timely project execution.

The role emphasizes proactive communication, tailored solutions, and performance updates across cross-functional teams. The ideal candidate has a Bachelor’s degree in Business Administration, 2–3 years in logistics, and familiarity with customs/export processes, with a hybrid work setup

Qualifications

• Bachelor’s Degree in Business Administration preferred.
• 2–3 years of logistics experience.
• Knowledge of local and international customs/export processes is a plus.
• Strong attention to detail and customer relationship management.
• Strong verbal and written communication skills.

Responsibilities

• Partner with cross-functional teams to oversee international operations and meet client timelines.
• Monitor performance, prepare reports, and identify process improvements and cost savings.
• Lead international projects from planning to execution with timely delivery.
• Coordinate end-to-end order fulfillment for international markets with colleagues.
• Maintain a safe, clean, and organized workplace and participate in safety initiatives.

Skills

Logistics management

Client relations

Cross-functional coordination

Attention to detail

Verbal and written communication

Education

Bachelor’s Degree in Business Administration

Job description

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Title: Logistics Specialist (International Operations)

The Logistics Specialist (International Operations) acts as the primary point of contact for international markets, managing client relationships, understanding business needs, and ensuring expectations are met through proactive communication, tailored solutions, and regular performance updates.

• Partners with cross-functional teams to ensure seamless international operations, oversee project execution against client requirements and timelines, and promptly resolve operational issues to maintain service excellence.
• Monitors and analyzes operational performance, prepares performance reports, and drives process improvements and cost optimization opportunities to enhance client satisfaction and operational efficiency.
• Leads international projects from planning through execution, coordinating with cross-functional teams to ensure timely delivery, seamless implementation, and achievement of client objectives.
• Coordinates end-to-end order fulfillment for international markets, ensuring accurate and timely processing of purchase orders, sales order creation, inventory availability, and shipment execution through close collaboration with other teams.
• Maintains a safe, clean, and organized work environment by adhering to housekeeping, waste management, and conservation programs, reporting workplace hazards, and actively participating in occupational health and safety initiatives and training.

Job Qualifications:

• Bachelor’s Degree holder preferably in Business Administration.
• At least 2 – 3 years of experience in logistics functions.
• Knowledge of local and international customs regulations and export processes is an advantage.
• Strong attention to detail and ability to effectively manage customer relationships and expectations.
• Strong verbal and written communication skills, with the ability to convey information clearly and professionally.
• Must be willing to work in Bicutan, Parañaque (Hybrid work setup: 3 days onsite, 2 days WFH).

**Jollibee Worldwide Pte. Ltd. (JWS - Logistics), the hiring entity, is a wholly owned subsidiary ofJollibee Foods Corporation.