Logistics Specialist (International Operations)

Jollibee Group of Companies; Hinoba-an; Hybrid; PHP 450,000 - 650,000; Full time

Job summary

Jollibee Worldwide Pte. Ltd. (JWS - Logistics) is seeking a Logistics Specialist (International Operations) to manage international client relationships and oversee end-to-end logistics processes.

The role focuses on delivering tailored solutions, ensuring proactive communication, and monitoring performance against client requirements. The ideal candidate has a bachelor’s degree in business administration and 2–3 years in logistics, with familiarity in customs/export processes.

Qualifications

• Bachelor’s degree in Business Administration.
• 2–3 years of experience in logistics functions.
• Knowledge of local and international customs regulations and export processes is an advantage.
• Strong attention to detail and ability to manage customer relationships and expectations.
• Strong verbal and written communication skills.

Responsibilities

• Partner with cross-functional teams to ensure seamless international operations and timely project execution.
• Monitor and analyze operational performance and drive process improvements and cost optimization.
• Lead international projects from planning through execution with cross-functional coordination.
• Coordinate end-to-end order fulfillment for international markets and shipment execution.
• Maintain a safe, clean, and organized work environment and participate in safety initiatives.

Skills

Logistics

Project coordination

Customer relationships

Written communication

Verbal communication

Education

Bachelor’s degree in Business Administration

Job description

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Title: Logistics Specialist (International Operations)

The Logistics Specialist (International Operations) acts as the primary point of contact for international markets, managing client relationships, understanding business needs, and ensuring expectations are met through proactive communication, tailored solutions, and regular performance updates.

• Partners with cross-functional teams to ensure seamless international operations, oversee project execution against client requirements and timelines, and promptly resolve operational issues to maintain service excellence.
• Monitors and analyzes operational performance, prepares performance reports, and drives process improvements and cost optimization opportunities to enhance client satisfaction and operational efficiency.
• Leads international projects from planning through execution, coordinating with cross-functional teams to ensure timely delivery, seamless implementation, and achievement of client objectives.
• Coordinates end-to-end order fulfillment for international markets, ensuring accurate and timely processing of purchase orders, sales order creation, inventory availability, and shipment execution through close collaboration with other teams.
• Maintains a safe, clean, and organized work environment by adhering to housekeeping, waste management, and conservation programs, reporting workplace hazards, and actively participating in occupational health and safety initiatives and training.

Job Qualifications:

• Bachelor’s Degree holder preferably in Business Administration.
• At least 2 – 3 years of experience in logistics functions.
• Knowledge of local and international customs regulations and export processes is an advantage.
• Strong attention to detail and ability to effectively manage customer relationships and expectations.
• Strong verbal and written communication skills, with the ability to convey information clearly and professionally.
• Must be willing to work in Bicutan, Parañaque (Hybrid work setup: 3 days onsite, 2 days WFH).

**Jollibee Worldwide Pte. Ltd. (JWS - Logistics), the hiring entity, is a wholly owned subsidiary ofJollibee Foods Corporation.