Logistics Specialist (International Operations)

Jollibee Group; Naga; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Jollibee Worldwide Pte. Ltd. (JWS - Logistics) seeks a Logistics Specialist for International Operations to manage global client relationships and ensure project success across markets.

You will collaborate with cross-functional teams to deliver on client requirements, monitor performance, and implement improvements while supporting shipping, customs, and order fulfillment activities. This role offers a hybrid work setup and exposure to multinational logistics operations.

Qualifications

• Bachelor's degree in Business Administration or related field.
• 2–3 years of logistics experience.
• Knowledge of local and international customs and export processes is a plus.
• Strong attention to detail and ability to manage client expectations.
• Excellent verbal and written communication skills.
• Willing to work in Bicutan, Paranaque with hybrid setup (3 days onsite, 2 days WFH).

Responsibilities

• Serve as primary contact for international markets and manage client relationships.
• Partner with cross-functional teams to ensure seamless international operations and timely project execution.
• Monitor performance, prepare reports, and drive process improvements and cost optimizations.
• Lead international projects from planning to execution and ensure on-time delivery.
• Coordinate end-to-end order fulfillment and collaborate with teams for PO, SO, inventory, and shipment.

Skills

Client relationships

Communication skills

Attention to detail

Project coordination

Cross-functional collaboration

Education

Bachelor's degree in Business Administration

Job description

The Logistics Specialist (International Operations) acts as the primary point of contact for international markets, managing client relationships, understanding business needs, and ensuring expectations are met through proactive communication, tailored solutions, and regular performance updates.

• Partners with cross-functional teams to ensure seamless international operations, oversee project execution against client requirements and timelines, and promptly resolve operational issues to maintain service excellence.
• Monitors and analyzes operational performance, prepares performance reports, and drives process improvements and cost optimization opportunities to enhance client satisfaction and operational efficiency.
• Leads international projects from planning through execution, coordinating with cross-functional teams to ensure timely delivery, seamless implementation, and achievement of client objectives.
• Coordinates end-to-end order fulfillment for international markets, ensuring accurate and timely processing of purchase orders, sales order creation, inventory availability, and shipment execution through close collaboration with other teams.
• Maintains a safe, clean, and organized work environment by adhering to housekeeping, waste management, and conservation programs, reporting workplace hazards, and actively participating in occupational health and safety initiatives and training.

Job Qualifications:

• Bachelor's Degree holder preferably in Business Administration.
• At least 2 - 3 years of experience in logistics functions.
• Knowledge of local and international customs regulations and export processes is an advantage.
• Strong attention to detail and ability to effectively manage customer relationships and expectations.
• Strong verbal and written communication skills, with the ability to convey information clearly and professionally.
• Must be willing to work in Bicutan, Parañaque (Hybrid work setup: 3 days onsite, 2 days WFH).

**Jollibee Worldwide Pte. Ltd. (JWS - Logistics), the hiring entity, is a wholly owned subsidiary ofJollibee Foods Corporation.

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