Logistics Senior Coordinator (Spares)

Vertiv; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

Vertiv is seeking an Administrative Specialist to manage the Service Spares Sales Order cycle, providing essential support to enter, process, and deliver orders. You will maintain data accuracy for Customer and Spares records and coordinate with multiple teams to ensure timely shipments.

The role emphasizes handling pre-order activities, pricing, and quotations, with a focus on meticulous record-keeping and efficient order processing in Oracle EBS. A strong customer-service mindset is essential.

Qualifications

• Experience providing administrative support in a fast-paced environment.
• Strong attention to detail and data accuracy.
• Ability to manage multiple tasks and timelines with minimal supervision.
• Customer-focused approach and clear communication.

Responsibilities

• Support customers through pre-order stages, including part numbers and pricing.
• Raise sales orders using Oracle EBS and maintain order records.
• Coordinate with Service and Company entities to ensure timely shipment and delivery.
• Monitor and follow up on late deliveries and changes to orders.
• Prepare and file documentation for shipments and invoicing.
• Ensure data integrity across Customer and Spares records.

Skills

Administrative support

Customer service

Data entry

Coordination

Education

Secondary school education

Tools

Oracle EBS

Job description

Job Description

Join a High-Performance Culture That Drives Innovation and Excellence

At

At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv?

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.
• A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

Job Summary

Responsible for the management of Service Spares Sales Order cycle. Provides administrative support to enter, process and deliver Spares Sales Orders. Maintains data standards to ensure the accuracy and integrity of Customer and Spares data.

Job Content

• Supporting customers on all pre-order stages such as part numbers identification, pricing and orders quotation
• Checking booking forms for consistency, changes and delivery requirements
• Raising sales orders using the Company’s system (in Oracle)
• Maintaining the company’s order processing systems
• Liaising with Service and Company entities to ensure the prompt shipment and delivery of Customers orders
• Chasing late deliveries, missing parts or purchase orders changes with Service Procurement
• Collection and management of all of documentation required prior goods shipments to the Customers
• Raising invoices and monitoring progress
• Warranty Sales Orders management
• Maintaining the department’s internal filing and archiving systems
• Other relevant duties as delegated by the immediate supervisor
• Works in accordance with ITC international trade regulations

Complexity

• Applies advanced skins to resolve complex problems
• May modify process to resolve situations

Supervision

• Works independently within established procedures: may receive general guidance on new assignments
• May provide general guidance or technical assistance to less experienced team members

Position Specification

Required Education

• Secondary school, higher vocational education, or university education

Required Experience

• 3-4 years in an administrative field
• Work experience in Sales Order Management and Oracle EBS is an advantage