Logistics CSR: Customer Operations & Data Coordinator

Yngen Datacom Corp.; San Pedro; On-site; PHP 279,000 - 391,000; Full time

Job summary

Yngen Datacom Corp. is seeking a Customer Service Representative - Logistics Account to support day-to-day logistics and supply chain operations. The role involves handling inquiries, coordinating orders and deliveries, communicating with suppliers and internal teams, and maintaining accurate operational records and reports.

The ideal candidate is customer-focused, detail-oriented, organized, and comfortable working with data and multiple stakeholders in a fast-paced environment.

Qualifications

• Bachelor's degree in any relevant field.
• 1–3 years of experience in customer service, BPO, logistics, supply chain, procurement, order management, or related operations.
• CSR/BPO experience in logistics, e-commerce, delivery, shipping, retail, transportation, or order-related accounts encouraged.

Responsibilities

• Handle logistics-related inquiries and requests from internal teams, suppliers, and other stakeholders.
• Coordinate orders, deliveries, and procurement requirements for recurring orders and new site deployments.
• Communicate with suppliers regarding order status, availability, delivery schedules, and other concerns.

Skills

Customer service

Logistics coordination

Data management

Communication skills

Time management

Education

Bachelor's degree

Tools

ERP systems

Excel

Google Sheets

Job description

Yngen Datacom Corp. is seeking a Customer Service Representative - Logistics Account to support day-to-day logistics and supply chain operations. The role involves handling inquiries, coordinating orders and deliveries, communicating with suppliers and internal teams, and maintaining accurate operational records and reports.

The ideal candidate is customer-focused, detail-oriented, organized, and comfortable working with data and multiple stakeholders in a fast-paced environment.