Loan Servicing & Customer Care Specialist

Bank of the Philippine Islands (BPI); Makati; On-site; PHP 360,000 - 540,000; Full time

Job summary

Bank of the Philippine Islands (BPI) is seeking a Loan Servicing Associate to handle a range of loan servicing transactions and customer inquiries. The role focuses on processing, documentation, and support activities while ensuring adherence to bank policies and regulatory requirements.

The position involves maintaining accurate records, supporting process improvement initiatives, and performing administrative duties as part of the loan servicing team.

Responsibilities

• Process and support various loan servicing transactions, including counter and customer support services.
• Collateral and document safekeeping; COM processing for fully paid loans.

Job description

Bank of the Philippine Islands (BPI) is seeking a Loan Servicing Associate to handle a range of loan servicing transactions and customer inquiries. The role focuses on processing, documentation, and support activities while ensuring adherence to bank policies and regulatory requirements.

The position involves maintaining accurate records, supporting process improvement initiatives, and performing administrative duties as part of the loan servicing team.