Loan Processing Officer | with AU Mortgage Experience | Onsite Set-up

Boutique Outsource Solutions Pty Ltd; Eastern Manila District; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Competitive salary package

25 days paid leave

HMO coverage from Day 1

Travel and meal allowances

Complimentary rice, drinks, and snacks

Attendance-based bonuses

Fun work environment with work-life-b:

Job summary

Boutique Outsource Solutions Pty Ltd is seeking a Loan Processing Officer with 1–3 years of Australian mortgage experience to join our fast-paced team in Ortigas Center, Pasig City. You will manage loan applications from intake to settlement, liaising with banks, lenders, and accountants, while ensuring compliance and accuracy.

The role emphasizes strong communication, detailed documentation, and timely updates to stakeholders, with a competitive salary and benefits package offered.

Qualifications

• Bachelor’s degree in business administration, financial management, mathematics or related field.
• Background in Australian Mortgage and regulatory requirements is a must.
• Experience working with broker/lender.
• Able to learn CRM and lender platforms such as ApplyOnline, MyCRM, Mercury.
• Knowledge of property purchase and mortgage lending requirements and bank policies.
• Excellent attention to detail and analytical skills.
• Ability to communicate in English, both written and spoken.
• Strong planning and time management skills.
• Willing to work on-site in Ortigas Center, Pasig City.

Responsibilities

• Liaise with customers via phone and email to collect loan details and documents for assessment.
• Coordinate with Banks, Lenders, Accountants, and internal teams; order valuations and credit reports; run loan scenarios.
• Respond to inquiries promptly and professionally.
• Provide stakeholders with timely updates on loan applications via email or other channels.
• Assemble loan applications for submission to banks.
• Ensure adherence to legal, compliance, credit, and customer service standards.
• Manage end-to-end loan processing through to settlement.

Skills

Attention to detail

Written and spoken English

Time management

Education

Bachelor’s degree in business administration, financial management, mathematics or related course

Job description

SALARY:Competitive salary package, with the final offer determined based on your experience, skills, qualifications, and overall suitability for the role.

Overview

Do you have at least 1 - 3 years of experience in the Australian mortgage industry? We're looking for a driven and detail-oriented Loan Processing Officer to join our fast-paced, supportive team!

Selection Criteria

• Bachelor’s degree holder in business administration, financial management, mathematics or related course.

• Background in Australian Mortgage and regulatory requirements is a must.

• Experience working with broker/lender.

• Able to learn various CRM and other web-based lender platforms/interfaces such as ApplyOnline, MyCRM, Mercury and the likes with good math skills

• Knowledge of property purchase and mortgage lending requirements, industry compliance guidelines, and the ability to understand and apply bank/lender policies and procedures is a must

• Excellent attention to detail and analytical skills.

• Ability to communicate well both in written and spoken English.

• Effective planning and solid time management skills.

• Willing to work on-site in Ortigas Center, Pasig City
  

Key Roles and Responsibilities

• Liaise with customers via phone and email to collect details (fact find and budget) and documents for loan assessment.

• Liaise with stakeholders (e.g. Banks, Lenders, Accountants etc.), as well as internal departments and Senior Management as required. This includes ordering valuations and credit reports. Running loan scenario with bank staff.

• Respond to all enquiries professionally, accurately and in a timely manner.

• Provide relevant stakeholders, as appropriate, with timely and periodic updates regarding loan applications, by email and other accessible means of communication.

• Put together loan applications ready for submission to the bank.

• Adhere to various legal, compliance, credit, and customer service standards.

• End to end process for all loans till settlement.

Perks You’ll Enjoy If Hired

• Competitive salary package

• 25 days of paid leave

• HMO coverage from Day 1

• Travel and meal allowances

• Complimentary rice, drinks, and snacks

• Attendance-based bonuses

• A fun work environment with a focus on work-life balance

• Access to an entertainment and gaming area

• Monthly basketball and volleyball games

• Karaoke Fridays to unwind and bond with colleagues