Live Webcast Producer – Client-Focused

Notified; Makati; On-site; PHP 350,000 - 550,000; Full time

Job summary

Notified is seeking a Live Webcast Producer in Makati to manage the live production of webcasts, recordings and trainings for Notified Streaming Products. You will learn and apply platform workflows and coordinate with Webcast Managers to fulfill client requests.

In this role you will troubleshoot live sessions, maintain high client satisfaction, conduct rehearsals and technical checks, and ensure post-event processing meets client specifications.

Qualifications

• Bachelor's degree in communications, film, marketing or related field.
• 1–2 years of webcasting or video production experience.
• Strong verbal and written communication; multi-lingual is a plus.
• Excellent organizational and multi-tasking abilities.
• Knowledge of Microsoft Office and Adobe Creative Suite desirable.

Responsibilities

• Act as the main point-of-contact for live production of webcasts, recordings and live trainings.
• Learn and stay current with live webcasting aspects of Notified products.
• Understand workflows related to Notified platforms and apply them for client sessions.
• Escalate problems quickly and provide high level client support during live sessions.
• Handle post-event processing and provide detailed status feedback.
• Support configuration and other projects as needed.

Skills

Communication skills

Organization

Multi-lingual

Customer service

Problem-solving

Education

Bachelor's Degree in Communications, Film, Marketing or related field

Tools

Microsoft Office

Adobe Photoshop

Adobe Illustrator

Dreamweaver

AV peripherals

Job description

Notified is seeking a Live Webcast Producer in Makati to manage the live production of webcasts, recordings and trainings for Notified Streaming Products. You will learn and apply platform workflows and coordinate with Webcast Managers to fulfill client requests.

In this role you will troubleshoot live sessions, maintain high client satisfaction, conduct rehearsals and technical checks, and ensure post-event processing meets client specifications.