LIMS Consultant (STARLIMS)

Nnit A/S; Makati; Hybride; PHP 600 000 - 900 000; Plein temps

Avantages offerts par ce poste

13th month pay

HMO (Employee and Dependent)

Life insurance

Vacation leaves and sick leaves

Emergency loan

Year-end gift

Wedding gift

First baby gift

Fruits, snacks / well-stocked pantry

Hybrid set-up

Résumé du poste

NNIT Philippines is seeking an experienced STARLIMS professional to deliver Level 1 and Level 2 technical support for our Laboratory Information Management System, ensuring system stability and responsiveness for R&D and plant users across global time zones.

You will maintain the STARLIMS core and SDMS, implement minor enhancements, and troubleshoot Python-based integration components, collaborating with R&D and manufacturing teams while documenting issues and resolutions.

Qualifications

• Hands-on experience supporting STARLIMS, ideally version 12.1.
• Experience with a customized STARLIMS environment.
• Proven L1/L2 technical support experience.
• Ability to troubleshoot and document resolutions.

Responsabilités

• Provide Level 1 and Level 2 technical support for STARLIMS, including troubleshooting and resolving user-reported issues
• Support and maintain the STARLIMS core system and SDMS (Scientific Data Management System)
• Deliver minor to moderate enhancements and configuration changes as needed
• Support and troubleshoot integration layers, including Python-based components
• Collaborate with R&D and plant users across business areas to understand issues and prioritize requests
• Document issues, resolutions, and changes

Connaissances

STARLIMS

L1/L2 support

Python knowledge

SDMS

cross-functional collaboration

Outils

STARLIMS

SDMS

Python

Description du poste

NNIT is seeking an experienced STARLIMS professional to provide Level 1 and Level 2 technical support for our Laboratory Information Management System, with some capacity to deliver enhancements. The primary focus of this role is keeping the system stable, supported, and responsive to the needs of our R&D and plant users.

About the Environment

• STARLIMS version 12.1, with moderate to heavy customization
• 17 concurrent perpetual licenses supporting approximately 100 users
• A single instance shared by the Building and Automotive business areas
• Used primarily by R&D; plant users have more limited access (e.g., assigning requests)
• Python is used in some of the integration layers

Key Responsibilities:

• Provide Level 1 and Level 2 technical support for STARLIMS, including troubleshooting and resolving user-reported issues
• Support and maintain the STARLIMS core system and SDMS (Scientific Data Management System)
• Deliver minor to moderate enhancements and configuration changes as needed
• Support and troubleshoot integration layers, including Python-based components
• Collaborate with R&D and plant users across business areas to understand issues and prioritize requests
• Document issues, resolutions, and changes

Qualifications:

• Hands-on experience supporting STARLIMS, ideally version 12.1
• Working knowledge of the STARLIMS core system and SDMS
• Experience supporting a customized STARLIMS environment
• Proven L1/L2 technical support experience

Nice to have:

• Python knowledge, particularly for integration work
• Experience in R&D or manufacturing laboratory environments

Working Hours:

This role requires flexibility to work across EU, APAC, and US time zones to support a global user base.

WHO WE ARE

NNIT is a leading provider of IT solutions to life sciences internationally, and to the public and enterprise sectors in Denmark.

We focus on high complexity industries and thrive in environments where regulatory demands and complexity are high.

We advise on and build sustainable digital solutions that work for the patients, citizens, employees, end users or customers.

We strive to build unmatched excellence in the industries we serve, and we use our domain expertise to represent a business first approach – strongly supported by a selection of partner technologies, but always driven by business needs rather than technology.

NNIT consists of group company NNIT A/S and subsidiaries SCALES, Excellis Health Solutions and SL Controls. Together, these companies employ more than 1,700 people in Europe, Asia and USA.

NNIT Philippines

NNIT Philippines builds on a decade of experience, and has a reputation for developing high quality enterprise level software solutions and support as a Microsoft Gold Certified Partner.

NNIT Philippines is an integrated part of NNIT's global IT service delivery, including specializations in the development and maintenance of enterprise and eGovernment software solutions as well as IT infrastructure operations including network and server operations for NNIT's customers around the world. The Manila based delivery center is part of NNIT's 24/7 Global Operations Centre setup and delivers services in close cooperation with NNIT's other centers in Denmark, China and the Czech Republic.

On top of the statutory benefits stipulated by the local law, NNIT DLSP employees enjoy the following benefits upon joining:

• Competitive compensation
• 13th month pay
• Performance bonus (discretionary)
• Rice subsidy
• Clothing and laundry allowance
• Medical allowance (Employee and Dependent)
• HMO (Employee and Dependent)
• Life insurance
• Vacation leaves and sick leaves
• Emergency loan
• Year-end gift
• Wedding gift
• First baby gift
• Breakfast once a week
• Fruits, snacks / well-stocked pantry
• Hybrid set-up

Notes:

• By applying to this job ad, you acknowledge and agree for your information to be collected by NNIT. Rest assured, any information you share will only be used for recruitment/hiring purposes.
• This position is available only to those with current authorization to live and work in the Philippines.