Life & Health Insurance Process Trainer

PM Consulting; Philippines; On-site; PHP 400,000 - 680,000; Full time

Benefits offered by this job

Health benefits

Career development

Job summary

PM Consulting is seeking a Process Trainer specializing in Life/Health Insurance to design, deliver, and assess training programs that prepare staff for underwriting, claims, policy administration, and compliance. The role emphasizes continuous learning and operational excellence while aligning content with client needs.

Responsibilities include developing materials, conducting analysis, and delivering instructor-led and virtual sessions.

Qualifications

• Strong facilitation and presentation skills.
• Knowledge of adult learning principles and instructional design.
• Experience creating training materials and learning content is highly preferred.

Responsibilities

• Deliver training programs for Life and Health Insurance operations.
• Develop, update, and maintain training materials and e-learning modules.
• Conduct training needs analysis based on business requirements and performance metrics.
• Facilitate instructor-led, virtual, and blended sessions.
• Evaluate trainee performance and provide coaching to improve readiness.
• Partner with cross-functional teams to ensure training aligns with client requirements.

Skills

Facilitation

Presentation skills

Adult learning principles

Coaching

Stakeholder management

Analytical thinking

Time management

Content development

MS Office & LMS

Education

Bachelor's degree in Business Administration, Education, Insurance, Healthcare, Finance, or related field

Tools

Microsoft Office Suite

Learning Management Systems (LMS)

Job description

PM Consulting is seeking a Process Trainer specializing in Life/Health Insurance to design, deliver, and assess training programs that prepare staff for underwriting, claims, policy administration, and compliance. The role emphasizes continuous learning and operational excellence while aligning content with client needs.

Responsibilities include developing materials, conducting analysis, and delivering instructor-led and virtual sessions.