Library Assistant

Ateneo de Manila University; Quezon City; On-site; PHP 279,000 - 435,000; Full time

Job summary

Ateneo de Manila University is seeking a Library Assistant IV to provide frontline service, manage library collections, and support circulation at KEMC.

Responsibilities include assisting patrons, handling check-out/return, shelving, inventory, and administrative tasks; a bachelor's degree and at least one year of relevant experience are required.

Qualifications

• Bachelor’s degree completed.
• At least 1 year of relevant work experience.

Responsibilities

• Respond to frontline inquiries from students, teachers, parents and patrons.
• Process check-out, check-in and renewals using the library system.
• Assist users in locating books and utilizing resources effectively.
• Perform shelf reading, inventory, and organize materials.
• Assist in publicity and program coordination to promote library services.

Skills

Library operations

Service orientation

Records management

Tech savvy

Customer service

Communication skills

Active listening

Secretarial support

Education

Bachelor’s degree

Tools

Library management system

Job description

Job Description

Summary of Work Activities and Responsibilities:

The Library Assistant IV provides frontline, library use, and section management support in the day-to-day operations of the library collections and circulation counter of KEMC.

Main Duties and Responsibilities:

• Provides frontline assistance to students, teachers, parents, and other library patrons regarding services and resources.
  • Responds to informational queries regarding library policies, procedures, and facilities in a professional manner
  • Responds to email and other correspondence concerning circulation, overdue materials, and reservations
  • Guides users in locating specific books and utilizing library resources effectively
• Handles circulation counter operations to facilitate the efficient movement of library materials
  • Processes check-out, check-in, and renewal transactions using the library management system to maintain accurate records
  • Receives and processes book reservations and retrieves requested materials for library users
  • Maintains the orderliness and professional atmosphere of the circulation area

II. Collection Management Support

• Maintains the systematic organization and accessibility of the library collection
  • Shelves returned materials accurately according to the prescribed library classification system
  • Performs regular shelf reading to ensure the correct arrangement and easy retrieval of materials
  • Participates in the annual inventory activity to account for the status and condition of all library holdings
• Performs technical processing and physical maintenance of library materials
  • Labels library materials to support systematic storage and retrieval
  • Identifies damaged or misplaced materials and refers them for repair, replacement, or withdrawal
• Maintains the physical organization and cleanliness of the library

III. Administrative Support

• Prepares data and drafts reports required by the KEMC Coordinator
  • Records, collates, and maintains statistical data on the assigned area of responsibility (e.g. daily user statistics, book search requests, number of books returned to shelves)
• Supports the implementation of library policies, procedures, and service improvements
• Coordinates the implementation of library programs and community engagement activities
  • Prepares publicity materials, displays, exhibits, and promotional content to encourage library use and reading among the community
  • Collaborates with library staff in creating activities that promote library collections and services

IV. Performs other duties as may be assigned by the immediate supervisor, or any authorized representative

Minimum Qualifications

Knowledge, Skills, and Abilities:

• Knowledge of Library Operations and Standards: Demonstrates basic knowledge of library operations and adherence to industry standards
• Service Orientation: Actively looking for ways to help people
• Records Management: Ability to systematically organize, store, update, and protect Office and Staff-related records throughout their life cycle, from the time of creation or receipt to their eventual disposition/turnover
• Technological Savvy: Ability to utilize information technology and computer and internet systems to accomplish tasks
• Customer Service Skills: Ability to understand client perspectives and respond to their needs with urgency and serious attention; This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Communication Skills: Ability to communicate tactfully and sensitively with all types of personalities and predispositions
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Secretarial and Administrative Support: Knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology

Education and Experience Requirements:

• Graduate of any Bachelor’s Degree
• At least one (1) year of relevant working experience

Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes.Ateneo offers Basic Education (Grade School, Junior High School, and Senior High School). In addition, Higher Education (College, Graduate, Continuing Education) is made up of nine schools (Education and Learning Design, Government, Graduate School of Business, Humanities, Management, Science and Engineering, and Social Sciences) located in 3 campuses in Quezon City, Makati City and Pasig City.It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia.Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.