Liaison Officer

GUILOT BOOKKEEPING SERVICES; Davao del Sur; On-site; PHP 300,000 - 420,000; Full time

Job summary

GUILOT BOOKKEEPING SERVICES seeks a Liaison Officer to coordinate between organizations and internal teams in the Philippines. You will ensure clear information flow, address concerns, and build strong stakeholder relationships.

The role emphasizes negotiation, cultural sensitivity, and problem-solving to bridge gaps and support efficient operations. A relevant bachelor’s degree and several years in related roles are preferred.

Qualifications

• Bachelor’s degree in a relevant field is typically required.
• Several years of experience in communication, coordination, or customer relations.
• Certifications such as project management or diplomacy are a plus but not mandatory.

Responsibilities

• Liaison officer serves as key point of contact and facilitates coordination between organizations.
• Maintain smooth flow of information to ensure stakeholders are informed and aligned.
• Develop and maintain strong relationships with internal teams, external partners, and agencies.
• Identify and resolve issues through effective communication and negotiation.

Skills

Strong Communication

Interpersonal Skills

Negotiation and Mediation

Organizational Skills

Problem-Solving

Cultural Sensitivity

Education

Bachelor’s degree in a relevant field

Job description

• A liaison officer serves as a key point of contact and communication between two or more organizations, departments, or groups. They facilitate coordination, cooperation, and the smooth flow of information, ensuring that all parties involved are informed and aligned. Liaison officers are found in various sectors, including government, healthcare, education, non-profits, and business, and they help bridge any gaps that may exist between stakeholders or teams.
• Communication Facilitation: Act as the primary point of contact between different organizations, departments, or groups, ensuring that all parties are well-informed and any concerns are addressed.
• Relationship Building: Develop and maintain strong relationships with key stakeholders, including internal teams, external partners, government agencies, or other organizations.
• Problem Solving: Identify and resolve any issues, conflicts, or misunderstandings between parties, using effective communication and negotiation skills.

Education:

• A bachelor’s degree in a relevant field, such as communications, business, public relations, international relations, or another related discipline, is typically required. Advanced degrees or certifications in specialized fields may be preferred.

Experience:

• Several years of experience in a communication, coordination, or customer relations role. Experience working in the relevant industry or sector (e.g., government, healthcare, or corporate environments) is often highly valued.

Skills:

• Strong Communication Skills: Excellent verbal and written communication abilities are essential for conveying information to various stakeholders clearly and effectively.
• Interpersonal Skills: Strong ability to build and maintain relationships with different groups and work collaboratively with others.
• Negotiation and Mediation: Ability to mediate between conflicting parties and negotiate agreements or solutions.
• Organizational Skills: Ability to manage multiple tasks, schedules, and projects simultaneously.
• Problem-Solving: Capacity to identify issues and find practical, effective solutions.
• Cultural Sensitivity: Especially important in international or diverse settings, understanding and respecting cultural differences.

Certifications:

• While certifications are not mandatory, certain fields may require or prefer certifications such as project management (e.g., PMP), public relations, or diplomacy, especially for roles in government or non-profits.