Level 3 Help Desk Engineer
Sagan World LLC.
A complete application in a minute — tailored resume and cover letter, ready to send.
Job summary
Sagan World LLC. is seeking an experienced MSP specialist to provide advanced technical support to US-based clients from a worldwide remote setup, focusing on Microsoft 365, Intune, and security policy management.
You will troubleshoot and deploy Group Policy, ensuring robust security and compliance across enterprise environments. Strong English communication is essential.
The role offers remote work with US business hours and a salary up to USD 3,000 per month depending on experience.
Qualifications
- 5+ years of MSP experience.
- Advanced Microsoft 365 administration, Intune and security policy experience.
- Group Policy troubleshooting and deployment experience.
- Strong spoken English; an English introductory video is required during selection.
Responsibilities
- Handle advanced technical support and troubleshooting in an MSP environment.
- Administer Microsoft 365, Intune and security policies.
- Troubleshoot and deploy Group Policy.
Skills
Tools
Job description
Remote — worldwide; Philippines sourcing focus.
Up to USD 3,000 per month, depending on experience.
US business hours; exact schedule confirmed during selection.
Sagan connects experienced international professionals with US-based businesses.
Provide advanced technical support using deep MSP experience and strong Microsoft administration skills. Troubleshoot and manage Microsoft 365, Intune, security policies and Group Policy.
- Handle advanced technical support and troubleshooting in an MSP environment.
- Administer Microsoft 365, Intune and security policies.
- Troubleshoot and deploy Group Policy.
- At least five years of experience in an MSP environment.
- Advanced Microsoft 365 administration, Intune and security policy experience.
- Group Policy troubleshooting and deployment experience.
- Strong spoken English; an English introductory video is required during selection.
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