Legal Ops & Training Programs Analyst

Visa; Manila; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Visa is a world leader in payments technology and values training, knowledge management, and continuous improvement across its Legal, Ethics & Compliance teams. This role focuses on administering Visa University learning programs, coordinating CLE/MCLE activities, and delivering effective training content.

The ideal candidate will have a Bachelor’s degree, 4+ years in related fields, strong writing and presentation skills, and proficiency with LMS, MS Office, SharePoint, and AI-enabled tools to

Qualifications

• Bachelor’s degree or equivalent.
• Minimum 4 years of relevant experience in legal operations, learning and development, communications, knowledge management, program management, or related fields.

Responsibilities

• Manage the day-to-day administration and execution of Legal, Ethics & Compliance training programs and learning initiatives.
• Coordinate training sessions, workshops, and professional development events.
• Maintain annual training calendars and related program materials.
• Partner with presenters and subject matter experts to support development and delivery of learning content.
• Monitor participation, engagement, and training effectiveness metrics.
• Recommend and implement enhancements to learning programs and processes.
• Administer Legal & Compliance learning activities and content on Visa University.
• Coordinate learning assignments, curriculum updates, course enrollments, and training records.
• Administer CLE and MCLE participation tracking and compliance-related activities.
• Manage access to legal learning resources, including Practising Law Institute and other professional development tools.

Skills

Project management

Organizational skills

Analytical skills

Written communication

Presentation development

Cross-functional collaboration

Learning & development

Knowledge management

Education

Bachelor’s degree

Tools

Learning management system (LMS)

PowerPoint

Excel

Word

SharePoint

Teams

Forms

Copilot / AI tools

Job description

Visa is a world leader in payments technology and values training, knowledge management, and continuous improvement across its Legal, Ethics & Compliance teams. This role focuses on administering Visa University learning programs, coordinating CLE/MCLE activities, and delivering effective training content.

The ideal candidate will have a Bachelor’s degree, 4+ years in related fields, strong writing and presentation skills, and proficiency with LMS, MS Office, SharePoint, and AI-enabled tools to