Leasing and Operations Associate Manager

AyalaLand Logistics Holdings Corp.; Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

AyalaLand Logistics Holdings Corp. is seeking an experienced Leasing and Operations Associate Manager for full-time engagement in Manila.

The role focuses on day-to-day lease administration, mall management, and proactive lease marketing to maximize occupancy and merchant performance. Responsibilities include budgeting, data analytics, market trend monitoring, and supporting marketing activities to drive foot traffic.

Qualifications

• Ability to communicate and interact with clients and customers at strategic and tactical level.
• Handle multiple simultaneous leasing/sales accounts.
• Good community relations and customer service skills.
• Deep understanding for retail, food, and e-commerce trends.
• Resident of Manila or nearby areas.
• Able to work on-call, weekends and holidays.

Responsibilities

• Manages merchant performance, improves lease out rate and occupancy rate of the property and growth of the merchant's business.
• Budgeting and forecasting, data analytics, management reporting.
• Maintain updated on the latest trends in retail and dining.
• Assists in marketing activities that drive mall foot traffic.
• Conducts competitor checks/visits and provides analysis and recommendations.
• Evaluates and analyzes data to identify lease-related problems and proposes improvements to policies and processes.
• Contributes to value proposition, merchant mix, and space efficiency.
• Supports leasing, documentation, renewal and termination processes.

Skills

Communication skills

Customer service

Multi-tasking

Retail and e-commerce knowledge

On-call / weekend work

Stakeholder relations

Education

BS Marketing

BS Business Administration

Job description

Job Title: Leasing and Operations Associate Manager

PURPOSE AND SCOPE:

• Full-time Leasing and Operations Personnel who will handle the day-to-day activities in lease administration and mall management.
• Ensure lease-related programs are carried out in accordance with the local and statutory standards, as well as business objectives of Tutuban Properties Inc.
• Supports the pro-active lease marketing of the malls in terms of merchant mix/plan and maximizing occupancy.

DUTIES AND RESPONSIBILITIES

Leasing and Operations

• Manages merchant performance, improve lease out rate and occupancy rate of the property and growth of the merchant's business
• Budgeting and forecasting, data analytics, management reporting
• Maintain updated on the latest trends in retail and dining
• Assists in marketing activities that drive the foot traffic of the mall
• Conducts competitor’s check/visits and formulates analysis and recommendations
• Evaluates and analyzes statistical data and reports to identify causes of lease administration related problems and develops sound recommendations for improvement of policies and processes.
• Contributes in the conceptualization of value proposition, strategic merchant mix, cost effective and profitable space cuts
• Assists management and operations in merchant activities such as- orientation, launching/opening, performance evaluation, lease documentation, lease termination and renewal.
• Support functions and activities related to marketing, property management, security, safety and housekeeping.

Public Relations

• Represents and maintains good business partnerships with internal and external stakeholders such as but not limited to customers, merchants, LGUs, vendors and service providers in his/her geographic area of responsibility.

Qualifications:

• A graduate of BS Marketing, BS Business Administration or any equivalent course
• Minimum of five (5) years of solid work experience in Sales, Marketing, Shopping Mall Management or Property Management.
• Ability to communicate and interact with clients and customers at strategic and tactical level.
• Handle multiple simultaneous leasing/sales accounts
• Good community relations and customer service skills
• With a deep understanding for retail and food, and e-commerce/ online-shopping, and latest trends
• A resident of the Manila or nearby areas
• Able to work on on call, on weekends and holidays, (shift/scheduled)