Learning & Talent Development Manager

Asticom Technology Inc; Taguig; Hybride; PHP 1 200 000 - 2 400 000; Plein temps

Résumé du poste

Asticom Technology Inc. is seeking a Learning & Talent Development Manager to design and scale learning strategies across our tech-enabled services ecosystem.

You will drive talent management frameworks, capability-building programs, and digital learning initiatives to keep the workforce agile and client-focused. You will architect end-to-end learning solutions, implement LMS adoption, and establish metrics to prove impact and ROI.

Qualifications

• 5+ years in Learning & Talent Development or related HR roles.
• Experience in Shared Services, BPO, or Technology/Telecom environments is preferred.
• Proven end-to-end talent frameworks and digital learning ecosystems.
• Hands-on with LMS, HRIS and instructional design tools.
• Strong data analytics to measure learning effectiveness.

Responsabilités

• Design, drive, and scale learning strategies across the organization.
• Architect end-to-end learning solutions including upskilling and onboarding.
• Lead digital learning platforms adoption (LMS, micro-learning apps) and gamified experiences.
• Establish KPIs to track learning impact, adoption, skill acquisition, and ROI.
• Implement talent identification, performance management, and career progression pathways.
• Develop targeted development programs for client-facing and corporate roles.
• Update job competency models aligned with evolving tech capabilities.
• Develop leadership workshops and coaching for agile, empathetic managers.
• Champion continuous learning and peer-to-peer knowledge sharing.
• Source and manage relationships with external training providers and partners.

Connaissances

Data analytics

Talent development

Learning strategy

Stakeholder engagement

Formation

Bachelor's degree in HR/OD/Psychology/Business Admin

Outils

LMS platforms

HRIS platforms

Instructional design tools

Workday

SAP SuccessFactors

BambooHR

Description du poste

About the role

The Learning & Talent Development (L&TD) Manager is responsible for designing, driving, and scaling learning strategies, talent management frameworks, and capability-building programs across the organization. In a high-growth, tech-enabled shared services and managed solutions ecosystem, this role ensures that our workforce remains agile, future-ready, and aligned with client-centric service demands and business growth strategies.

Key responsibilities

• Conduct organizational needs assessments across business units to identify capability gaps

• Architect end-to-end learning solutions including functional upskilling, leadership development, compliance, and onboarding programs

• Drive the implementation and adoption of digital learning platforms (LMS, micro-learning apps) and gamified learning experiences

• Establish key performance metrics to track learning impact, employee adoption, skill acquisition, and business ROI

• Implement talent identification, performance management, and career progression pathways tailored to client-facing and corporate roles

• Identify critical roles and high-potential employees; build targeted development programs to build a strong talent bench

• Continuously update and refine job competency models aligned with evolving tech and industry capabilities

• Develop leadership workshops and coaching programs to build agile, empathetic, and performance-driven managers

• Champion initiatives that foster continuous learning, peer-to-peer knowledge sharing, and employee engagement

• Source, evaluate, and manage relationships with external training providers, academic institutions, and certification bodies

About you

• Bachelor's degree in Human Resources, Organizational Development, Psychology, Business Administration, or a related field

• At least 5 years of progressive experience in Learning & Talent Development, Organizational Development, or HR Business Partnering

• Experience within Shared Services, BPO, Managed Services, Technology, or Telecom environments is highly preferred

• Proven track record of managing end-to-end talent frameworks and digital learning ecosystems

• Hands-on experience with modern Learning Management Systems (LMS), HRIS platforms (e.g., Workday, SAP SuccessFactors, BambooHR), and instructional design tools

• Strong proficiency in data analytics to measure learning effectiveness