Learning & Onboarding Coordinator

GR8 Affinity BPO, Inc.; Philippines; Remote; PHP 279,000 - 446,000; Full time

Job summary

GR8 Global is seeking a Learning & Development Coordinator in the Philippines to provide administrative support for training, CPE, and onboarding programs. You will maintain records, coordinate virtual sessions, support facilitators and participants, and ensure smooth program delivery across locations and time zones.

The role requires strong attention to detail, English communication, and the ability to work with colleagues in different locations.

Qualifications

• Bachelor’s degree equivalent or relevant post-secondary education in human resources, business administration, education, communications, or a related field preferred.
• Prior experience in training coordination, learning administration, human resources, onboarding, event coordination, or a similar administrative role preferred.
• Strong written and spoken English communication skills.
• Excellent organization, follow-through, accuracy, and attention to detail.
• Ability to manage multiple deadlines, follow documented procedures, and work independently in a remote environment.
• Proficiency with Microsoft 365, especially Outlook, Excel, Word, and Teams; experience with Zoom and learning management or HR systems is helpful.

Responsibilities

• Enter, update, and track employee training enrollments, completion checklists, attendance, and distribution of learning materials.
• Review attendance and supporting documentation, process and issue CPE credit for internal and external participants in accordance with established procedures, and maintain complete and accurate training records.
• Coordinate program schedules and logistics for internal facilitators and external training providers.
• Create and manage virtual training sessions using Microsoft Teams, Zoom, and other designated learning technology platforms.
• Prepare remote training environments, materials, participant communications, attendance tools, and facilitator resources before each program.
• Coordinate remote new hire onboarding activities for all departments across the firm, including scheduling sessions, tracking required steps, distributing materials, and following up on outstanding items.
• Respond to routine questions from employees, facilitators, and external participants in a timely, professional, and service-oriented manner.
• Maintain organized electronic files and protect confidential employee, onboarding, and training information.
• Identify process gaps and recommend practical improvements that increase accuracy, consistency, and efficiency.

Skills

Training coordination

Learning administration

HR experience

Onboarding

Event coordination

Administrative support

Education

Bachelor's degree in HR / related field

Tools

Microsoft 365

Outlook

Excel

Word

Teams

Zoom

Job description

GR8 Global is seeking a Learning & Development Coordinator in the Philippines to provide administrative support for training, CPE, and onboarding programs. You will maintain records, coordinate virtual sessions, support facilitators and participants, and ensure smooth program delivery across locations and time zones.

The role requires strong attention to detail, English communication, and the ability to work with colleagues in different locations.