Learning Experience Coordinator

Ingnius

Manila

Hybrid

PHP 720,000 - 1,080,000

Full time

4 days ago

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Benefits offered by this job

Equity packages

Hybrid/Remote work

Mental health initiatives

Parental leave

Birthday leave

Social clubs

Employee Resource Groups

Personal growth

Job summary

SiteMinder is seeking a Learning Experience Coordinator to support day-to-day learning operations and digital content delivery across global teams. You’ll help turn business and product knowledge into learner-friendly materials aligned with SiteMinder’s brand and standards.

You’ll build digital modules using Sana Labs, Articulate Storyline, Rise and Storylane, manage LMS activities, coordinate onboarding programs across regions, and ensure a consistent learner experience worldwide.

Qualifications

Experience with learning platforms and digital tools.
Confident working with LMS platforms and authoring tools.
Able to write learner-facing content that is easy to understand.
Able to juggle competing priorities and meet deadlines in a fast-paced environment.

Responsibilities

Build and update digital learning modules, interactive elements, and knowledge checks using tools such as Sana Labs, Articulate Storyline, and Storylane.
Adapt SME input and existing materials into structured learning content using templates and design guidance.
Assist with facilitator guides, session outlines, and supporting resources for trainer-led sessions.
Support content updates and improvements based on feedback and data.
Manage LMS activities including assignments, enrolments, content uploads, and updates.
Coordinate onboarding program scheduling across regions (EMEA, APAC, AMERS).
Monitor onboarding capacity, session coverage, and regional logistics for consistent learner experience.
Identify gaps in onboarding flow and opportunities for improvement.
Collect learner feedback and share insights.
Track completion rates and learner engagement.

Skills

Learning platforms experience

LMS platforms

Content authoring tools

Time management

Tools

Articulate Storyline

Storylane

Rise

Google Workspace

Job description

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we’re the world’s leading open hotel commerce platform, supporting 56,000 hotels in 150+ countries - with over 140 million reservations processed by SiteMinder’s technology every year.

About the Learning Experience Coordinator...

The Learning Experience Coordinator plays an important role in bringing learning programs to life at SiteMinder by supporting both day-to-day learning operations and digital content delivery.

This role supports the design, build, and rollout of learning experiences across global teams. The focus is on execution, consistency, and learner experience, ensuring learning content is published accurately, kept up to date, and easy to access.

The Coordinator supports instructional design activities by helping turn business and product knowledge into clear, learner-friendly materials that align with SiteMinder’s brand and learning standards.

What you will do...

Build and update digital learning modules, interactive elements, and knowledge checks using tools such as Sana Labs, Articulate Storyline, and Storylane.
Support the adaptation of SME input and existing materials into structured learning content, using provided templates and design guidance.
Assist with facilitator guides, session outlines, and supporting resources for trainer-led sessions.
Support content updates and improvements based on feedback and data.
Manage LMS activities including assignments, enrolments, content uploads, and updates.
Coordinate the scheduling and structure of onboarding programs across regions (EMEA, APAC, AMERS), ensuring sessions, modules, and timelines align with cohort start dates.
Monitor onboarding capacity, session coverage, and regional logistics to ensure consistent learner experience globally.
Support continuous optimisation of the onboarding journey, identifying gaps in flow, duplication, or learner overload.
Collect learner feedback and share insights to support continuous improvement.
Track completion rates, learner engagement, and basic learning metrics.

Wat you have...

Experience with learning platforms and digital tools
Confident working with LMS platforms and using digital tools to build, publish, and update learning content. Experience with authoring or content tools such as Articulate Storyline or Rise, Storylane, Google Workspace, or similar tools is a plus.
Able to write learner-facing content, instructions, and communications that are easy to understand.
Able to juggle competing priorities, adapt to changing requirements, and meet deadlines in a fast-paced environment.
Interest in learning, training, or education
Comfortable following defined processes, maintaining quality standards, and flagging issues early to keep delivery running smoothly.
Able to review simple learning data (e.g. completions or engagement) and use it to spot issues or opportunities for improvement.

Our Perks & Benefits..