LEARNING AND DEVELOPMENT SPECIALIST (TECHNICAL ENABLEMENT)

Universal Access & Systems Solutions; Pasig; On-site; PHP 800,000 - 1,100,000; Full time

Benefits offered by this job

Growth opportunities

Collaborative culture

Recognition and influence

Job summary

A technology solutions provider in the Philippines is seeking a Learning & Development Specialist (Technical Enablement) to design and deliver hands-on technical training programs for various teams. The ideal candidate will possess a Bachelor’s degree, 3+ years in learning and development, and strong facilitation skills. This role offers a collaborative environment where impactful training makes a significant difference, empowering employees with critical skills and knowledge.

Qualifications

• 3+ years experience in Learning & Development, technical enablement, or technical training.
• Hands-on experience with technical lab/simulation tools.
• Knowledge of ADDIE instructional design framework.

Responsibilities

• Design and deliver technical onboarding and role-based bootcamps.
• Create engaging learning assets with SMEs.
• Build and run interactive labs and workshops.

Skills

Facilitation skills

Instructional design knowledge

Ability to simplify technical concepts

Organizational skills

Education

Bachelor’s degree in IT, Engineering, Computer Science, Education, Psychology, HR, or related field

Tools

Packet Tracer

GNS3

Cisco dCloud

MS PowerPoint

LMS administration tools

Job description

Do you love transforming technical expertise into impactful learning experiences? Do you enjoy seeing teams grow their skills and confidence while solving real-world problems?

We’re looking for a Learning & Development Specialist (Technical Enablement) to join our team and design, develop, and deliver hands‑on technical learning programs for Sales, Pre‑Sales, Technical, and Service Delivery teams. You’ll help new hires ramp up faster, empower employees with deep technical knowledge, and support the long‑term success of our technical teams.

This is your chance to make a visible impact across the organization, shape technical enablement strategy, and mentor the next generation of L&D talent.

What You’ll Do

• Design & Deliver Programs: Lead technical onboarding, role‑based bootcamps (including our Tech Sales Bootcamp), and skills workshops that help employees hit the ground running.
• Turn Knowledge into Learning Assets: Collaborate with SMEs to create engaging guides, playbooks, labs, and e‑learning content that can be used over and over.
• Hands‑On Labs & Workshops: Build and run interactive labs using tools like Packet Tracer, GNS3, EVE‑NG, and Cisco dCloud.
• Validate & Measure Learning: Use assessments, rubrics, and simulations to ensure employees are confident and ready to apply their skills.
• Support Long‑Term Enablement: Mentor team members through a train‑the‑trainer approach to ensure sustainability and consistency across L&D programs.
• Stay Ahead: Keep up with trends in technical enablement, instructional design, and learning technologies to continuously improve our programs.

Qualifications

• Bachelor’s degree in IT, Engineering, Computer Science, Education, Psychology, HR, or related field.
• 3+ years experience in Learning & Development, technical enablement, pre‑sales, technical training, or service delivery.
• Strong facilitation skills for both virtual and in‑person sessions.
• Ability to simplify complex technical concepts into engaging learning experiences.
• Hands‑on experience with technical lab/simulation tools (Packet Tracer, GNS3, EVE‑NG, Cisco Cloud, or equivalents).
• Knowledge of instructional design frameworks (ADDIE) and adult learning principles.
• Organized, process‑driven, and passionate about developing people.

Why You’ll Love Working Here

• Impactful Work: Shape the skills and knowledge of our technical teams across multiple domains.
• Growth Opportunities: Learn new technologies, instructional design methods, and leadership skills while mentoring others.
• Collaborative Culture: Work closely with SMEs, technical leaders, and fellow L&D professionals.
• Innovation-Friendly Environment: Experiment with lab simulations, workshops, and modern learning technologies.
• Recognition & Influence: Your programs directly improve employee performance, readiness, and business outcomes.

Technical Domains You’ll Work With

• Networking: Routing, Switching, SD‑WAN, Wireless
• Collaboration & Contact Center: IP Telephony, Video Conferencing
• Data Center: DC Networking, Servers, HCI, Storage, Backup
• Cloud: On‑Premise, Public Cloud, Hybrid Cloud

Tools & Platforms

• MS PowerPoint and documentation tools
• LMS administration and reporting
• Authoring tools (Canva, Powtoon, or equivalents)
• Lab/simulation platforms (Packet Tracer, GNS3, EVE‑NG, Cisco dCloud, or equivalents)