Learning Admin Specialist - Elevate HR Learning Ops

8388-Johnson & Johnson International (Singapore) Pte. Ltd. (ROHQ) (Branch) Legal Entity; Philippines; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Johnson & Johnson is seeking a Global Learning Administration Specialist to manage learning requests, collaborate with training partners, and act as a subject matter expert for learning technology. You will deliver end-to-end support, analyze requirements, and generate reports to ensure timely, high-quality service across enterprise learning initiatives.

Ideal candidates have a university degree, 2+ years in learning administration, and strong communication skills.

Qualifications

• University/Bachelor’s Degree
• Graduate
• More than two (2) years of work experience in the area of administration
• Previous Learning Administration experience is strongly preferred
• High level of knowledge of Cornerstone-on-Demand LMS system
• Functional knowledge of learning and other HR or talent-related technologies
• Experience using Service Center/ Helpdesk technologies, case management tools or other customer service software applications
• Attention to detail and good analytical, problem solving and decision-making skills
• Steadfast commitment to client and customer satisfaction
• Ability to work efficiently in a fast-paced environment, handle various tasks/projects at the same time together with daily planned and unplanned operational activities
• Strong written and verbal communication skills

Responsibilities

• Provide end-to-end learning support for learning technologies and operations
• Collaborate with training organizations and learners to deliver timely requests
• Generate reports and manage requests via case management tools
• Maintain knowledge base and share learnings with teams
• Ensure quality and adherence to SLAs in learning delivery

Skills

Administrative Recruiting

Business Behavior

Compliance Management

Cultural Competence

Execution Focus

HR Operational Planning and Organizing

HR Strategic Management

Human Resource Information Systems

Human Resources Development

Human Resources Policies

Issue Escalation

Organizational Development

Personal Information Management

Service Excellence

Talent Management

Technical Credibility

Education

University/Bachelor’s Degree

Graduate

Tools

Cornerstone-on-Demand LMS

Service Center/ Helpdesk tools

Job description

Johnson & Johnson is seeking a Global Learning Administration Specialist to manage learning requests, collaborate with training partners, and act as a subject matter expert for learning technology. You will deliver end-to-end support, analyze requirements, and generate reports to ensure timely, high-quality service across enterprise learning initiatives.

Ideal candidates have a university degree, 2+ years in learning administration, and strong communication skills.