Lead Solutions Engineer - Consumer Goods Manufacturing

Salesforce; Metro Manila; On-site; PHP 1,000,000 - 1,800,000; Full time

Job summary

Salesforce, the #1 AI CRM, is seeking a Solution Engineer in the Philippines to lead the solution across the sales cycle and deliver thought leadership to customers. You will work with sales teams and technical resources to translate business objectives into actionable recommendations and serve as a trusted advisor during the customer journey.

Responsibilities include discovery sessions in English and Tagalog, building business architectures, crafting innovative solutions, and coordinating

Qualifications

• Experience with design thinking and enterprise architecture is a plus.
• Knowledge of cloud computing, SFA, service & support, marketing and mobile solutions.
• Ability to articulate business value and build compelling points of view.
• Strong written and oral communication, presentation, and collaboration skills.
• Track record in solution engineering, consultancy, delivery or training.

Responsibilities

• Manage enterprise organisations and understand challenges through discovery sessions in Tagalog and English.
• Build trusted relationships with senior executives and key decision makers across business and technology.
• Develop and deliver innovative, differentiated solutions aligned to business value.
• Coordinate and lead the full solution cycle with cross-functional teams.

Skills

Design Thinking

Consulting methodologies

Enterprise Architecture

Cloud Computing

Relational databases

Tools

Relational database

Web technologies

Salesforce knowledge

Job description

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Job Description

The Solution Engineer is responsible for leading the solution throughout the sales cycle and delivering thought leadership to companies to transform their customers' experience. The Solutions Engineer is an experienced person who works alongside their colleagues, participates in building our team culture and supports their aligned sales team to create solutions for prospects and customers. To accomplish this, the Solutions Engineer must have a strong desire to set the vision translating business objectives into enticing and actionable recommendations. The Solution Engineer will act as a trusted advisor to our customers while aiding the customers' transformational journey.

Responsibilities

• Manage enterprise organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in both Tagalog and English.
• Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals
• Build trusted relationship with senior executives and key decision makers across Business and Technology
• Able to create the first level of Business Architecture and engage Business/ IT on it.
• To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value
• Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources
• To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives
• Present compelling Salesforce & partner solutions while supporting relationships with customers and partners
• Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
• Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
• Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.
• Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources.
• Willing and able to travel about 25% - 50% of the time

Skills/Experience Required

• Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage
• A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
• Business case/value engineering experience to drive compelling points of view
• Knowledge of related applications, relational database and web technology
• Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills
• Ability to work as part of a team to solve technical problems in a varied environment
• Translate these needs into a compelling vision and roadmap for our customers
• Translating/Presenting/Understanding the unique business requirements of customers within multiple industries
• Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to solve problems in varied, fast paced environments
• Inquisitive, practical and passionate about technology and sharing knowledge
• Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles
• Good at explaining ideas and finding ways to keep people’s attention.
• Knowledge of Salesforce Agentforce Sales & Agentforce Service will be an added advantage.
• Fluency in Tagalog will be advantageous, as this person will be working with clients in the Philippines market.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

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