Lead Manual QA Engineer

White Cloak Technologies, Inc.; Muntinlupa; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

White Cloak Technologies, Inc. in the Philippines seeks a Lead Manual QA to drive quality across web, mobile, and API releases. You will establish testing processes, shape best practices, and mentor QA engineers to deliver defect-free software.

Collaborate with developers, business analysts, product owners, and stakeholders to validate requirements, acceptance criteria, and release readiness, while tracking quality metrics and guiding risk-based decisions.

Qualifications

• 5+ years in software QA with leadership/mentoring experience.
• Strong manual testing, test design, defect management, and reporting.
• Experience with web, mobile, APIs, or enterprise systems; Agile/Scrum.

Responsibilities

• Lead QA activities: mentor engineers, allocate tasks, monitor deliverables.
• Establish QA processes and drive continuous improvement.
• Plan and execute tests: strategies, plans, cases, data; oversee testing types.
• Ensure coverage across functional/regression/integration tests; validate usability, data integrity, compliance.
• Manage defects: identify, prioritize, track, investigate fixes, prevent recurrence.
• Collaborate with stakeholders to align on requirements, acceptance criteria, and release readiness.
• Define QA metrics and document evidence to support release decisions.

Skills

QA leadership

Manual testing

Test planning

Cross-functional collaboration

SQL basics

Tools

Jira

TestRail

Zephyr

Postman

Job description

Lead manual QA activities to ensure high-quality software delivery by establishing testing processes, managing defects, and mentoring QA engineers. Collaborate closely with developers, business analysts, product owners, and stakeholders to validate requirements, acceptance criteria, and quality standards across releases.

Responsibilities

• QA leadership and team management: mentor QA engineers, allocate tasks, monitor deliverables.
• QA process establishment and continuous improvement: define standards, guide methodologies, improve efficiency.
• Test planning and execution: create strategies, plans, cases, data; oversee testing types.
• Test coverage and validation: ensure functional/regression/integration coverage; validate usability, data integrity, compliance.
• Defect and issue management: identify, prioritize, track defects; investigate fixes; prevent recurrence.
• Stakeholder collaboration: align on requirements, acceptance criteria, sprint activities, release readiness.
• Quality monitoring and reporting: define QA metrics, document evidence, recommend release decisions.

Required Qualifications

• 5+ years in software QA or manual testing, including leading/mentoring QA teams.
• Strong manual testing expertise: test design techniques, defect management, QA methodologies.
• Proven ability to create and maintain test plans, cases, scenarios, and reports.
• Experience testing web, mobile, APIs, or enterprise software systems.
• Familiarity with Agile/Scrum and SDLC; participate in sprint planning and refinement.
• Experience with Jira, TestRail, Zephyr, or equivalent test/defect tracking tools.
• Basic SQL knowledge for database validation; strong analytical, communication, organizational skills.

Preferred Qualifications

• Experience establishing or improving QA processes and testing standards.
• Exposure to test automation concepts and collaboration with automation engineers.
• Experience with CI/CD workflows and modern software delivery practices.
• Experience in fast-paced Agile or product-driven environments.
• Familiarity with API testing tools like Postman.