Lead Linux Systems Admin - Global Support Leader

Pryce Gases, Inc. (NCR); Cebu City; On-site; PHP 600,000 - 1,100,000; Full time

Job summary

NCR Voyix seeks a Linux System Admin Team Lead to steer day-to-day operations and provide hands-on support for global customers. You will prioritize workloads, resolve incidents, and help mature support processes as the team grows.

You will lead, mentor, and coach a technical team, with responsibilities across Linux and Windows, networking, and cloud infrastructure, ensuring high-quality customer experiences. Strong communication is essential.

Qualifications

• At least 1 year of experience in IT operations or technical support.
• Hands-on Linux experience and ability to lead a technical team.
• Strong networking fundamentals: LAN/WAN, VPN, DNS, DHCP, routing, switching, firewalls.
• Good English communication and customer-facing confidence.

Responsibilities

• Lead shift operations and ensure SLAs are met.
• Provide hands-on Linux and Windows support.
• Monitor and troubleshoot servers and cloud infrastructure.
• Coordinate response to major incidents.
• Coach team members and document processes.

Skills

IT operations

Technical support

Leadership / mentoring

English communication

Customer focus

Tools

Nagios

CheckMK

Prometheus

Grafana

Docker

Kubernetes

Windows Server

Job description

NCR Voyix seeks a Linux System Admin Team Lead to steer day-to-day operations and provide hands-on support for global customers. You will prioritize workloads, resolve incidents, and help mature support processes as the team grows.

You will lead, mentor, and coach a technical team, with responsibilities across Linux and Windows, networking, and cloud infrastructure, ensuring high-quality customer experiences. Strong communication is essential.