Lead Gen Team Leader - Night Shift, On-site Cebu City

Select VoiceCom; Cebu City; On-site; PHP 420,000 - 600,000; Full time

Job summary

Select VoiceCom in Cebu IT Park is seeking a Team Leader to drive lead generation and appointment setting on an on-site Cebu City call center. You will supervise agents, coach performance, and ensure campaigns and standards are followed during night shifts.

The role emphasizes data-driven leadership, process improvement, and opportunities for career development within a dynamic team environment at a fast-paced facility.

Qualifications

• Leadership experience in a call center environment.
• Data-driven leadership and process improvement mindset.
• Ability to manage night shifts in a fast-paced setting.

Responsibilities

• Drive lead generation and appointment setting.
• Supervise agents and coach performance to meet KPIs.
• Ensure campaigns and standards are followed in a night-shift on-site center in Cebu City.

Job description

Select VoiceCom in Cebu IT Park is looking for a Team Leader to drive lead generation and appointment setting. You will supervise agents, coach performance, and ensure campaigns and standards are followed in a fast-paced on-site call center in Cebu City, with night shifts.

The role emphasizes data‑driven leadership, process improvement, and opportunities for career development within a dynamic team environment.