Lead AI Solutions Architect & Sys Admin for S2P Procurement

Synchrony Global Services Philippines, Inc.; Manila; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

Synchrony Global Services Philippines, Inc. seeks an AVP - Sys Admin and AI Solution Architect to lead AI process improvement within the Source to Pay organization. You will design AI agents, launch preconfigured agents, and identify opportunities to connect processes in Synchrony.

You will collaborate with stakeholders and the AI working group to configure Coupa’s Procure-to-Pay modules, align with IT teams, and drive ticketing and issue resolution for AI-enabled features.

Qualifications

• Graduate or Post-Graduate in any discipline with 5+ years of IT experience.
• Minimum 5+ years of business knowledge in Procurement, Supplier Management, Contracts, Sourcing, Accounts Payable.
• 3+ years of experience implementing AI/Gen AI features and orchestration tools in procurement apps.
• Strong understanding of AI/ML, Deep Learning and Gen AI concepts.

Responsibilities

• Be a Process Improvement expert for AI within the S2P organization.
• Align with Coupa’s roadmap for AI agents and enable AI features in Coupa.
• Experience in implementing Gen AI features and creating AI agents in procurement apps.
• Coordinate requirements for Source to Pay use cases in Coupa Agent Studio.
• Configure Procurement/Sourcing modules (CLMA, Sourcing, Supplier Management) for new implementations and improvements.
• Develop and maintain configuration timelines and documentation.
• Review release notes for Coupa and propose efficiencies.
• Lead end-to-end validation of new configurations and defect tracking.
• Collaborate with Coupa support for product issues.
• Engage with Coupa Community for AI enhancements and track progress.
• Assist projects to support S2P initiatives.
• Mentor team members to deepen AI knowledge.

Skills

Gen AI

AI/ML

Procurement domain

S2P (Source to Pay)

Coupa

Education

Bachelor's or Master's degree

Tools

Coupa

Orchestration tools

Procurement applications

Job description

Synchrony Global Services Philippines, Inc. seeks an AVP - Sys Admin and AI Solution Architect to lead AI process improvement within the Source to Pay organization. You will design AI agents, launch preconfigured agents, and identify opportunities to connect processes in Synchrony.

You will collaborate with stakeholders and the AI working group to configure Coupa’s Procure-to-Pay modules, align with IT teams, and drive ticketing and issue resolution for AI-enabled features.