Laser Copier Field Tech — On-site Support & Demos

Faithm Printers; Manila; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Annual Appraisal

Health Insurance

Job summary

A printing company in Manila seeks a Technical Support Specialist to assist customers with product issues. Ideal candidates will have 3-5 years of experience in technical support, a diploma in a related field, and must possess a motorcycle and driver license. Responsibilities include diagnosing issues, troubleshooting, and collaborating with team members to enhance customer satisfaction. Competitive commission and bonus structure offered.

Qualifications

• 3-5 years of experience in technical support or customer service.
• Must have own motorcycle and a valid driver license.
• Proficient in After-Sales Maintenance and Sales Training.

Responsibilities

• Provide technical assistance and support for customers.
• Diagnose hardware and software problems.
• Troubleshoot network connectivity issues.

Skills

Technical support

Customer Relationship Management

Strong communication skills

Problem-solving abilities

Education

Diploma in a related field

Job description

A printing company in Manila seeks a Technical Support Specialist to assist customers with product issues. Ideal candidates will have 3-5 years of experience in technical support, a diploma in a related field, and must possess a motorcycle and driver license. Responsibilities include diagnosing issues, troubleshooting, and collaborating with team members to enhance customer satisfaction. Competitive commission and bonus structure offered.