Lansweeper Expert

CEVA Logistics; Makati; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

HMO w/ 2 dependents

Medical reimbursement

Life insurance

Leave benefits

Hybrid work setup

Annual performance reviews

Performance bonus

Retention bonus

Retirement fund

Job summary

CEVA Logistics in Makati, Philippines, seeks an Asset Discovery NOC Administrator to manage day-to-day operations of the asset discovery tool, provide advanced monitoring support, and lead cross-functional meetings with asset managers and technical teams.

The role focuses on uptime, data quality and proactive performance, leveraging network tools and shell scripting to improve daily operations and security practices, with hybrid onsite/work-from-home flexibility.

Qualifications

• Bachelor's degree in Computer Science or related field preferred or 3 years relevant work experience is required.
• Minimum of 3 years’ demonstrated experience supporting LANSWEEPER environment.
• Minimum of 3 years verifiable NOC experience with configuring and managing LANSWEEPER environment.
• Must possess excellent communication skills, and experience with fault, performance, trend analysis, configuration, reporting management and/or monitoring platforms.
• Expert experience deploying, configuring, operating and maintaining LANSWEEPER.
• Networking
• Experience working in an enterprise NOC environment.
• Highly motivated and self-driven, capable of working with little instruction to resolve demanding tasks.
• Excellent oral communication and customer relations skills. Ability to communicate and interact at all levels of the organisations hierarchy. Ability to understand and communicate technical concepts to a business audience.
• Excellent troubleshooting skills. Logical thinker, good analytical skills.
• Possess problem solving, conflict resolution, decision making, and planning skills
• Able to own an issue and see it through to resolution
• Networking
• WAN Experience
• Experience with Remedy
• Ability to multitask and prioritize work requirements.
• Advanced Shell Scripting
• Experience working in a large enterprise environment.

Responsibilities

• Perform day-to-day administration of the asset discovery tool and associated tasks
• Provide advanced technical support to ensure monitoring performance
• Organize, lead, and document regular meetings with Asset Managers or technical teams
• Monitor the asset discovery tool activity to ensure optimum uptime and performance in a proactive manner
• Provide advanced knowledge of network management tools; designs and plans the presentation of data to improve the efficiency in performing daily operations and proactive monitoring of the network
• Ensure scanning security protocol, including record types, updates, and back-ups
• Participate in research and development of new tools and modules
• Maintain documentation for installation, configuration, and maintenance of systems
• Analyse & assess requirements; develop & oversee execution of implementation plan
• Performs other duties as assigned.

Skills

LANSWEEPER

NOC operations

Shell scripting

Networking

Troubleshooting

Communication skills

Issue ownership

Education

Bachelor's degree in Computer Science or related field

Tools

LANSWEEPER

Remedy

Job description

The asset discovery platform is responsible for the availability, reliability, and continuous improvement of the instances. His role ensures that IT asset discovery and inventory processes run smoothly, support business needs, and evolve in line with technological and organizational changes.

The asset administrator conducts continuous monitoring of asset management products, processes, and procedures to ensure alignment with regulatory standards and relevant policies and protocols.

The asset administrator is able to coordinate the deployment and data quality within the region through our IT partners by leading Teams meeting.

WHAT ARE YOU GOING TO DO?

• Perform day-to-day administration of the asset discovery tool and associated tasks
• Provide advanced technical support to ensure monitoring performance
• Organize, lead, and document regular meetings with Asset Managers or technical teams
• Monitor the asset discovery tool activity to ensure optimum uptime and performance in a proactive manner
• Provide advanced knowledge of network management tools; designs and plans the presentation of data to improve the efficiency in performing daily operations and proactive monitoring of the network
• Ensure scanning security protocol, including record types, updates, and back-ups
• Participate in research and development of new tools and modules
• Maintain documentation for installation, configuration, and maintenance of systems
• Analyse & assess requirements; develop & oversee execution of implementation plan
• Performs other duties as assigned.

WHAT ARE WE LOOKING FOR?

• Bachelor's degree in Computer Science or related field preferred or 3 years relevant work experience is required.
• Minimum of 3 years’ demonstrated experience supporting LANSWEEPER environment
• Minimum of 3 years verifiable NOC experience with configuring and managing LANSWEEPER environment
• Must possess excellent communication skills, and experience with fault, performance, trend analysis, configuration, reporting management and/or monitoring platforms.
• Expert experience deploying, configuring, operating and maintaining C LANSWEEPER.
• Networking
• Experience working in an enterprise NOC environment
• Highly motivated and self-driven, capable of working with little instruction to resolve demanding tasks
• Excellent oral communication and customer relations skills. Ability to communicate and interact at all levels of the organisations hierarchy. Ability to understand and communicate technical concepts to a business audience.
• Excellent troubleshooting skills. Logical thinker, good analytical skills
• Possess problem solving, conflict resolution, decision making, and planning skills
• Able to own an issue and see it through to resolution
• Networking
• WAN Experience
• Experience with Remedy
• Ability to multitask and prioritize work requirements.
• Advanced Shell Scripting
• Experience working in a large enterprise environment.

WHAT WE OFFER

• Competitive basic salary
• HMO w/ 2 free dependents from day 1 of hiring
• Medical reimbursement (includes eyeglasses)
• Life insurance
• 20 annual leaves + bereavement leave + wedding leave
• Hybrid set up w/ 3 days a week onsite and 2 days WFH. This will depend on the business needs and agreement with the manager.
• Annual Performance Reviews w/ a chance of a salary alignment
• Annual Company Performance Bonus
• Retention Bonus (similar to a signing bonus)
• Retirement Fund

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.