KYC Operations Lead: Drive Compliance & Growth

Globe Telecom, Inc.; Metro Manila; On-site; PHP 334,800 - 669,600; Full time

Benefits offered by this job

Career growth and development

Dynamic and collaborative team

Competitive and flexible compensation package

Job summary

Globe Telecom, Inc. is seeking an experienced operations manager to join the Technology & Operations team at GCash. The ideal candidate will have a graduate degree and 2-5 years of operations management experience in a dynamic FinTech environment.

The role involves monitoring performance in KYC operations, ensuring adherence to policies, and driving continuous improvements. Join a company that values its people and offers a competitive benefits package!

Qualifications

• 2 – 5 years of experience in operations management.
• Ability to monitor operations excellence and manage multiple initiatives.
• Good command of English is essential.

Responsibilities

• Monitor performance in KYC operations to achieve targets and ensure data quality.
• Oversee team performance and information clean-up.
• Drive continuous improvements for all stakeholders.

Skills

Operations management

Analytical thinking

Interpersonal skills

High-pressure performance

KYC QA experience

Education

Graduate degree

Job description

Globe Telecom, Inc. is seeking an experienced operations manager to join the Technology & Operations team at GCash. The ideal candidate will have a graduate degree and 2-5 years of operations management experience in a dynamic FinTech environment.

The role involves monitoring performance in KYC operations, ensuring adherence to policies, and driving continuous improvements. Join a company that values its people and offers a competitive benefits package!