KYC Onboarding Specialist — Risk & IDV Insights

Axi; Metro Manila; On-site; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Health insurance

Life insurance for dependents

20 days annual leave

Sick leave

Training & certifications

Team-building events

Job summary

Axi is seeking an Onboarding Success Analyst in the Philippines to ensure compliant, efficient onboarding for a global client base. You will review KYC and IDV results, make defensible decisions, and collaborate with Compliance, Technology, and Operations to resolve issues.

The role emphasizes applying CDD/AML frameworks, escalating where needed, and contributing to improvements in onboarding controls and SOPs within a dynamic broker environment.

Qualifications

• 1–3 years of experience in KYC, AML, customer due diligence, identity verification, or onboarding operations within金融 services, fintech, banking, payments, or online brokerage.
• Hands-on experience reviewing identity documents and assessing IDV outcomes with clear risk signals.
• Proven track record applying risk-based decision-making to onboarding cases with policy and evidence.

Responsibilities

• Review customer applications and KYC documentation end-to-end, making accept, escalate, or reject decisions against onboarding requirements.
• Assess IDV results and identity documents, identifying discrepancies and risk signals.
• Own processing of KYC, account setup, and onboarding requests within established controls and timelines.
• Lead handling of complex and high-risk cases, applying CDD/AML procedures for Enhanced Due Diligence.
• Investigate KYC/IDV failures by coordinating with Compliance, Technology, and Operations.
• Identify patterns in recurring KYC gaps and translate findings into process improvements.
• Undertake additional duties as assigned to support evolving business needs.

Skills

KYC/AML

IDV review

Onboarding operations

Salesforce

SOPs

Tools

IDV platforms

CRM systems

Salesforce

Job description

Axi is seeking an Onboarding Success Analyst in the Philippines to ensure compliant, efficient onboarding for a global client base. You will review KYC and IDV results, make defensible decisions, and collaborate with Compliance, Technology, and Operations to resolve issues.

The role emphasizes applying CDD/AML frameworks, escalating where needed, and contributing to improvements in onboarding controls and SOPs within a dynamic broker environment.