KYC Analyst - Operations, ShopeePay

Monee; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Monee, a leading digital payments and financial services provider, is seeking a diligent KYC Analyst in Manila to ensure regulatory compliance and mitigate onboarding risks. The role demands strong analytical skills, attention to detail, and a commitment to integrity in KYC processes.

You will verify customer identities, perform due diligence, and collaborate with Compliance, Legal, and Operations to resolve issues while staying abreast of AML regulations and best practices.

Qualifications

• Bachelor's degree in Banking and Finance, Business Administration, Finance, or related field.
• Minimum 2 years of experience in KYC analysis within financial services, e-commerce, or fintech.
• Strong understanding of KYC principles, AML regulations, and compliance requirements.
• Proficiency in MS Office applications and familiarity with KYC software and tools.

Responsibilities

• Conduct thorough and accurate verification of customer identities and documentation per KYC policies and procedures.
• Review customer profiles, transactions, and risk factors to identify red flags and suspicious behavior.
• Perform enhanced due diligence on high-risk customers and transactions, including PEPs and sanctions screening.
• Collaborate with Compliance, Legal, and Operations to address KYC issues and escalate concerns as needed.
• Stay updated on regulatory requirements and emerging trends in KYC/AML compliance.
• Monitor and analyze customer data and transaction patterns to detect unusual activity and potential fraud.
• Maintain accurate records of KYC documentation, interactions, and findings.
• Assist in developing and implementing KYC policies, procedures, and training.

Skills

Analytical skills

KYC

AML compliance

MS Office

KYC software

Education

Bachelor's degree in Banking and Finance, Business Administration, Finance, or related field

Tools

KYC software

Job description

Experienced (Individual Contributor) Manila

About Monee

Monee is a leading digital payments and financial services provider in Southeast Asia, with a growing presence in Latin America. Its mission is to better the lives of individuals and businesses in the region with financial services through technology.

Monee delivers a comprehensive range of digital financial products and services, including mobile wallets, payment processing, credit, banking, and insurtech. By leveraging technology and strategic partnerships, Monee aims to drive greater digital financial inclusion, convenience, and accessibility for individuals and small businesses across Southeast Asia and Latin America.

Monee is part of Sea Limited, a global technology company.

Job Description

We are seeking a diligent and detail-oriented KYC (Know Your Customer) Analyst to join our team. The

ideal candidate will play a critical role in ensuring compliance with regulatory requirements and

mitigating risks associated with customer onboarding and transactions. This position requires strong

analytical skills, attention to detail, and a commitment to upholding integrity and security standards.

Key Responsibilities:

• Conduct thorough and accurate verification of customer identities and documentation in accordance with KYC policies and procedures.
• Review customer profiles, transactional activities, and risk factors to identify potential red flags and suspicious behavior.
• Perform enhanced due diligence on high-risk customers and transactions, including PEPs (Politically Exposed Persons) and sanctions screening.
• Collaborate with internal stakeholders, including Compliance, Legal, and Operations, to address KYC-related issues and escalate concerns, as necessary.
• Stay informed about regulatory requirements, industry best practices, and emerging trends in KYC and anti-money laundering (AML) compliance.
• Monitor and analyze customer data and transaction patterns to detect unusual activity and potential instances of fraud or financial crime.
• Maintain accurate and up-to-date records of KYC documentation, customer interactions, and investigative findings.
• Assist in the development and implementation of KYC-related policies, procedures, and training programs.
• Contribute to the continuous improvement of KYC processes and systems to enhance efficiency and effectiveness.

Requirements

• Bachelor's degree in Banking and Finance, Business Administration, Finance, or related field.
• Minimum 2 years of experience in KYC analysis, preferably within the financial services, e-commerce, or fintech industry.
• Strong understanding of KYC principles, AML regulations, and compliance requirements.
• Excellent analytical skills, with the ability to interpret complex data and identify patterns or discrepancies.
• Detail-oriented and meticulous, with a commitment to accuracy and integrity in KYC documentation and procedures.
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
• Effective communication skills, both verbal and written, with the ability to articulate complex concepts clearly and concisely.
• Proficiency in MS Office applications and familiarity with KYC software and tools.
• Professional certifications in AML/KYC compliance (e.g., CAMS, ACAMS) are a plus.