KYB and Onboarding Operations SpecialistNew

Blue Cube Services; Philippines; On-site; PHP 502,000 - 725,000; Full time

Job summary

Blue Cube Services is seeking a detail-oriented KYB and Onboarding Operations Specialist to support onboarding for institutional and crypto clients. This internal role focuses on KYB reviews, onboarding case management, and coordinating activities across Compliance, Operations, Sales and Relationship Management.

The ideal candidate will have hands-on Sumsub experience, deep KYB/compliance operations background, and strong organizational and communication skills to manage multiple cases and

Qualifications

• Must have hands-on Sumsub experience.
• Strong KYB onboarding and back-office operations background.
• Review ownership structures, directors, UBOs and signatories.
• Experience with risk-based onboarding, EDD, sanctions, PEP checks.
• Excellent attention to detail and multi-case coordination.
• Proficient written communication for internal updates.

Responsibilities

• Review KYB applications and corporate documentation, including ownership structures, directors, UBOs and authorised signatories.
• Use Sumsub to review applications, manage case statuses, identify gaps and maintain accurate case records.
• Manage onboarding cases and client account setup through internal systems and trackers.
• Coordinate onboarding activities across Compliance, Operations, Sales and Relationship Management.
• Identify missing information, inconsistencies, expired documents and red flags requiring escalation.
• Support source of funds/source of wealth reviews and crypto wallet checks where required.
• Maintain clear case summaries, handover notes, SOPs and onboarding documentation.
• Ensure onboarding files are accurate, organised and ready for review or approval.

Skills

Sumsub proficiency

KYB onboarding

Attention to detail

Organisational skills

Written communication

Crypto/digital assets familiarity

Tools

Excel

Google Sheets

Case trackers

Job description

We are looking for a detail-oriented KYB and Onboarding Operations Specialist to support the onboarding of institutional, crypto, Web3, fintech and financial services clients. This is an internal, non-client-facing role focused on KYB reviews, onboarding case management and operational coordination.

Proficient, hands-on experience using Sumsub is a key requirement for this role. Crypto or digital asset experience is a strong advantage.

Duties & Responsibilities

• Review KYB applications and corporate documentation, including ownership structures, directors, UBOs and authorised signatories.
• Use Sumsub to review applications, manage case statuses, identify gaps and maintain accurate case records.
• Manage and track onboarding cases and client account setup through internal systems and trackers.
• Coordinate onboarding activities across Compliance, Operations, Sales and Relationship Management.
• Identify missing information, inconsistencies, expired documents and red flags requiring escalation.
• Support source of funds/source of wealth reviews and crypto wallet checks where required.
• Maintain clear case summaries, handover notes, SOPs and onboarding documentation.
• Ensure onboarding files are accurate, organised and ready for review or approval.

Requirements

• Proficient, hands-on experience using Sumsub is essential.
• Strong experience in KYB, onboarding operations, compliance operations or similar back-office workflows.
• Good understanding of corporate structures, UBO identification, directors and authorised signatories.
• Experience reviewing corporate documentation across multiple jurisdictions.
• Strong attention to detail and ability to identify documentation gaps and inconsistencies.
• Understanding of risk-based onboarding, EDD, sanctions, PEP and adverse media escalation.
• Strong organisational skills and ability to manage multiple cases simultaneously.
• Good working knowledge of Excel or Google Sheets.
• Strong written communication skills for internal notes, summaries and stakeholder updates.
• Crypto/digital asset experience, including familiarity with wallet addresses and on-chain checks, is highly desirable.