KYB and Onboarding Operations Specialist

Bluecubeservices; Philippines; On-site; PHP 1,563,000 - 2,500,000; Full time

Job summary

Bluecube Services is seeking a detail-oriented KYB and Onboarding Operations Specialist to support onboarding of institutional, crypto, Web3, fintech and financial services clients. This internal role focuses on KYB reviews, case management and operational coordination using Sumsub.

Proficiency with Sumsub is essential; crypto/digital asset experience is a strong advantage. You will coordinate onboarding across Compliance, Operations and Sales, ensuring accurate, well-documented files and timely

Qualifications

• Experience in KYB, onboarding operations or similar back-office workflows.
• Strong attention to detail and ability to identify documentation gaps.
• Hands-on experience with Sumsub is essential.
• Familiarity with corporate structures and onboarding checks.

Responsibilities

• Review KYB applications and corporate documentation.
• Use Sumsub to review applications, manage case statuses and records.
• Coordinate onboarding activities across Compliance, Operations, Sales and RM.
• Identify missing information and red flags for escalation.
• Maintain clear case summaries, SOPs and onboarding documentation.
• Ensure onboarding files are accurate and ready for review.

Skills

KYB onboarding operations

Attention to detail

Organisational skills

Written communication

Back-office workflows

Tools

Sumsub

Excel

Google Sheets

Job description

We are looking for a detail-oriented KYB and Onboarding Operations Specialist to support the onboarding of institutional, crypto, Web3, fintech and financial services clients. This is an internal, non-client-facing role focused on KYB reviews, onboarding case management and operational coordination.

Proficient, hands-on experience using Sumsub is a key requirement for this role. Crypto or digital asset experience is a strong advantage.

Duties & Responsibilities

• Review KYB applications and corporate documentation, including ownership structures, directors, UBOs and authorised signatories.
• Use Sumsub to review applications, manage case statuses, identify gaps and maintain accurate case records.
• Manage and track onboarding cases and client account setup through internal systems and trackers.
• Coordinate onboarding activities across Compliance, Operations, Sales and Relationship Management.
• Identify missing information, inconsistencies, expired documents and red flags requiring escalation.
• Support source of funds/source of wealth reviews and crypto wallet checks where required.
• Maintain clear case summaries, handover notes, SOPs and onboarding documentation.
• Ensure onboarding files are accurate, organised and ready for review or approval.

Requirements

• Proficient, hands-on experience using Sumsub is essential.
• Strong experience in KYB, onboarding operations, compliance operations or similar back-office workflows.
• Good understanding of corporate structures, UBO identification, directors and authorised signatories.
• Experience reviewing corporate documentation across multiple jurisdictions.
• Strong attention to detail and ability to identify documentation gaps and inconsistencies.
• Understanding of risk-based onboarding, EDD, sanctions, PEP and adverse media escalation.
• Strong organisational skills and ability to manage multiple cases simultaneously.
• Good working knowledge of Excel or Google Sheets.
• Strong written communication skills for internal notes, summaries and stakeholder updates.
• Crypto/digital asset experience, including familiarity with wallet addresses and on-chain checks, is highly desirable.