Korean-Speaking Engagement & Onboarding Admin

Risewave Consulting, Inc.; Quezon City; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

Risewave Consulting, Inc. seeks a skilled professional to provide engagement and onboarding support, manage client relationships, and assist with risk and compliance activities. You will handle confidential information with care while collaborating with diverse teams to meet regulatory and client requirements.

The role emphasizes strong communication, critical thinking, and attention to detail, with a focus on maintaining professional standards across engagements and contracts.

Qualifications

• Bachelor’s degree in any relevant field.
• 4–8 years of experience in engagement support, onboarding, risk management, or compliance.
• Strong oral and written English communication skills.
• Proficiency in Korean, with strong verbal and written communication in both Korean and English.
• Strong analytical, critical-thinking, problem-solving, and interpersonal skills.
• Ability to manage confidential information with professionalism and integrity.

Responsibilities

• Provide advisory and operational support in risk management, compliance, engagement, and onboarding.
• Navigate regulatory requirements to strengthen internal controls and mitigate risks.
• Build and maintain client relationships while supporting engagement activities.
• Review contracts and identify contractual risks to support compliance and risk mitigation.
• Analyze data and generate insights to support business decisions and risk management strategies.
• Apply critical thinking to evaluate complex situations and develop practical solutions.
• Collaborate with cross-functional teams to resolve issues and deliver quality outcomes.
• Maintain confidentiality and discretion with sensitive business and client information.
• Uphold professional, ethical, and technical standards, including compliance with organizational policies.

Skills

English communication

Analytical skills

Critical thinking

Interpersonal skills

Discretion

Education

Bachelor's degree

Job description

Responsible for providing engagement and onboarding support, managing client relationships, supporting risk and compliance activities, and ensuring adherence to professional standards. The role requires strong communication skills, critical thinking, attention to detail, and the ability to handle confidential information while working with diverse teams and clients.

Key Responsibilities

• Provide advisory and operational support in risk management, compliance, engagement, and onboarding activities.
• Navigate regulatory and compliance requirements to strengthen internal controls and mitigate potential risks.
• Build and maintain effective client relationships while anticipating client needs and supporting engagement activities.
• Review contracts and identify potential contractual risks to support compliance and risk mitigation.
• Analyze data and generate insights and recommendations to support business decisions and risk management strategies.
• Apply critical thinking to evaluate complex situations, identify issues, and develop practical solutions.
• Collaborate with cross-functional teams to address diverse perspectives, resolve issues, and deliver quality outcomes.
• Maintain confidentiality and exercise discretion when handling sensitive business and client information.
• Uphold professional, ethical, and technical standards, including compliance with organizational policies and codes of conduct.
• Develop a strong understanding of business objectives, regulatory environments, and changing client requirements.
• Adapt to evolving business needs while continuously improving processes and professional capabilities.

Qualifications

• Bachelor’s degree in any relevant field.
• 4–8 years of relevant professional experience in engagement support, onboarding, risk management, compliance, contract management, or related functions.
• Strong oral and written English communication skills.
• Proficiency in Korean, with strong verbal and written communication skills in both Korean and English.
• Strong analytical, critical-thinking, problem-solving, and interpersonal skills.
• Ability to manage confidential information with professionalism and integrity.

Preferred Skills and Competencies

• Ability to work effectively with diverse teams and stakeholders.
• Strong attention to detail and sound judgment when handling sensitive information.
• Ability to interpret data, identify risks, and provide actionable recommendations.
• Understanding of business objectives and their alignment with operational requirements.
• Willingness to learn, adapt to changing priorities, and continuously develop professional skills.