Junior Telecaller Job in Mumbai at Break The Code

CollegeSearch; Hinoba-an; On-site; PHP 279,000 - 391,000; Full time

Job summary

Break The Code is seeking a Junior Telecaller in the Philippines to engage customers over the phone, promoting our products and services with a focus on clear, professional English communication. You will manage leads, provide pricing information, and ensure customer satisfaction while maintaining accurate records.

The ideal candidate is enthusiastic, customer-focused, and eager to grow in a fast-paced sales environment, collaborating with the sales team to hit targets.

Qualifications

• Excellent English proficiency (spoken and written).
• Strong communication and interpersonal skills.

Responsibilities

• Make outbound calls to prospective customers to introduce products and services.
• Follow up on leads generated through marketing channels.
• Provide information to customers about products, pricing, and promotions.
• Handle customer inquiries and resolve issues or complaints professionally.
• Maintain accurate records of customer interactions in the database.
• Collaborate with the sales team to meet targets and ensure customer satisfaction.
• Stay up-to-date with product knowledge and industry trends.

Skills

English proficiency

Job description

As a Junior Telecaller at Break The Code, you will have the exciting opportunity to be a crucial part of our dynamic team. Your role will involve engaging with customers over the phone to promote our innovative products and services. We are looking for someone who has excellent English proficiency, both spoken and written, to effectively communicate with our clients.

Key responsibilities include:

1. 1. Making outbound calls to potential customers to introduce our products and services
2. 2. Following up on leads generated through various marketing channels
3. 3. Providing information to customers about our products, pricing, and promotions
4. 4. Handling customer inquiries and resolving any issues or complaints in a professional manner
5. 5. Maintaining accurate records of customer interactions and transactions in our database
6. 6. Collaborating with the sales team to ensure targets are met and customer satisfaction is achieved
7. 7. Keeping up-to-date with product knowledge and industry trends to provide accurate information to customers.

If you are enthusiastic, customer-focused, and have a passion for sales, then this is the perfect opportunity for you to grow and succeed in a fast-paced environment at Break The Code.