Junior Solutions Engineer: Customer-Driven Tech Design

VITRO, Inc.; Makati; On-site; PHP 240,000 - 420,000; Full time

Job summary

VITRO, Inc. in Makati is seeking a customer-focused ICT solutions professional to understand client needs in data center environments and tailor technically sound, cost-efficient solutions.

You will work with account teams to ensure accurate requirements and effective demonstrations of proposed solutions. The role requires clear communication of complex concepts to diverse stakeholders, training in data center fundamentals, and the ability to design standard configurations that are scalable and

Qualifications

• Bachelor’s degree in Electrical or Mechanical Engineering, Information Technology, Physics or Applied Physics, or other related fields relevant to the ICT industry.
• At least 6 months to 1 year of relevant work experience in data center, ICT, or related technical environments.
• Intermediate understanding of data center technologies (cooling, power, compute, and network connectivity).
• Strong familiarity with data center product features and functionalities.
• Preferably trained through online courses on data center fundamentals, on-the-job training related to company data center products and CRM software, and basic technical writing workshops.

Responsibilities

• Understand and address customer needs by identifying and analyzing specific requirements.
• Tailor technical solutions to meet customer challenges, ensuring alignment with business objectives.
• Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders.
• Collaborate with internal teams and clients to ensure accurate understanding of requirements and proposed solutions.
• Identify and analyze customer challenges and recommend appropriate, strategic solutions.
• Develop standard solution designs and configurations independently, based on client needs and company offerings.
• Prepare detailed proposal documentation and assist in client presentations.
• Deliver presentations confidently, demonstrating technical expertise and customer understanding.
• Perform other duties and responsibilities as assigned by the Group Head or Manager to support department and organizational objectives.

Skills

Customer-centricity

Communication skills

Problem-solving

Product knowledge

Consultative selling

Technical solution design

Proposal & presentation

Collaboration

Education

Bachelor's degree in Electrical/Mechanical Engineering or IT

Tools

CRM software

Job description

VITRO, Inc. in Makati is seeking a customer-focused ICT solutions professional to understand client needs in data center environments and tailor technically sound, cost-efficient solutions.

You will work with account teams to ensure accurate requirements and effective demonstrations of proposed solutions. The role requires clear communication of complex concepts to diverse stakeholders, training in data center fundamentals, and the ability to design standard configurations that are scalable and