Junior Product Specialist - eCommerce

CPS Asia Pacific; Parañaque; On-site; PHP 240,000 - 480,000; Full time

Job summary

CPS Asia Pacific is seeking an entry-level Digital Product Analyst in the Philippines to join a collaborative cross-functional team. You will help research customer needs, analyze opportunities, document requirements, and support delivery of digital solutions across product, engineering, design, and business units.

The role emphasizes learning the software development lifecycle, SDLC awareness, and agile practices, with a focus on ecommerce and digital platforms.

Qualifications

• At least 1 year of experience in a product, technology, business, or operations-related role.
• Backgrounds in Product Management, Project Management, Business Analysis, Software Development, QA, UX/UI, eCommerce, or Retail Operations encouraged.
• Strong interest in software products, digital platforms, and technology.
• Familiarity with Software Development Life Cycle (SDLC); Agile/Scrum is an advantage.
• Excellent verbal and written English communication skills.
• Strong analytical and research skills with good attention to detail.
• Strong organizational and time-management abilities.

Responsibilities

• Support product teams in evaluating customer needs, business challenges, and opportunities for improvement.
• Gather and analyze information from stakeholders, customer feedback, market research, and available data.
• Help identify product opportunities and translate findings into actionable recommendations.
• Assist in preparing business cases, product proposals, and supporting analysis for new initiatives.
• Monitor relevant market and competitor developments, particularly within eCommerce and digital products.
• Assist throughout different stages of the product lifecycle, including discovery, planning, development, launch, and post-launch improvement.
• Participate in workshops and discovery sessions with Product, Engineering, and Design teams.
• Help document product requirements, user needs, feature specifications, and acceptance criteria.
• Support backlog preparation and prioritization by providing relevant analysis and stakeholder input.
• Track product initiatives and help ensure requirements remain aligned throughout development.
• Work with technical and non-technical teams to ensure business requirements are clearly understood.
• Help facilitate communication between Product, Engineering, Design, Commercial, Marketing, and Operations.
• Support product launches by coordinating information, documentation, and stakeholder requirements.
• Assist with activities related to product adoption, user feedback, and post-launch evaluation.
• Raise questions, risks, and potential gaps to the appropriate stakeholders.

Skills

Analytical skills

Research skills

English communication

Attention to detail

Time-management

Job description

We are looking for a curious, analytical, and motivated Digital Product Analyst to support the development and enhancement of our software products. This entry-level opportunity is suited for professionals with at least one year of experience in product, technology, business analysis, project delivery, QA, UX/UI, eCommerce, or retail operations who are interested in building a career in Product Management.

Working alongside Product, Engineering, Design, Business, Commercial, Marketing, and Operations teams, you will help research customer needs, analyze business opportunities, document requirements, and support the delivery of digital solutions that improve both customer and business outcomes.

Key Responsibilities

Product & Business Analysis

• Support product teams in evaluating customer needs, business challenges, and opportunities for improvement
• Gather and analyze information from stakeholders, customer feedback, market research, and available data
• Help identify product opportunities and translate findings into actionable recommendations
• Assist in preparing business cases, product proposals, and supporting analysis for new initiatives
• Monitor relevant market and competitor developments, particularly within eCommerce and digital products

Product Development Support

• Assist throughout different stages of the product lifecycle, including discovery, planning, development, launch, and post-launch improvement
• Participate in workshops and discovery sessions with Product, Engineering, and Design teams
• Help document product requirements, user needs, feature specifications, and acceptance criteria
• Support backlog preparation and prioritization by providing relevant analysis and stakeholder input
• Track product initiatives and help ensure requirements remain aligned throughout development

Cross-Functional Collaboration

• Work with technical and non-technical teams to ensure business requirements are clearly understood
• Help facilitate communication between Product, Engineering, Design, Commercial, Marketing, and Operations
• Support product launches by coordinating information, documentation, and stakeholder requirements
• Assist with activities related to product adoption, user feedback, and post-launch evaluation
• Raise questions, risks, and potential gaps to the appropriate stakeholders

Documentation & Reporting

• Create and maintain product documentation, requirements, process flows, and supporting materials
• Consolidate information and prepare reports or presentations for product and business stakeholders
• Ensure product-related information is organized, accurate, and accessible to relevant teams
• Support tracking of product initiatives, requirements, and improvement activities
• Stay informed about software product development, Agile methodologies, eCommerce trends, and emerging technologies
• Contribute ideas that can improve product processes, team collaboration, and customer experience
• Develop a deeper understanding of product management practices and the software development lifecycle
• Support initiatives that encourage efficient execution, accountability, and continuous improvement

Qualifications

• At least 1 year of experience in a product, technology, business, or operations-related role
• Candidates from the following backgrounds are encouraged to apply:

• Product Management
• Project Management
• Business Analysis
• Software Development
• Quality Assurance
• UX/UI Design
• eCommerce
• Retail Operations

• Strong interest in software products, digital platforms, and technology
• Basic understanding of the Software Development Life Cycle (SDLC)
• Familiarity with Agile or Scrum practices is an advantage
• Ability to understand basic technical concepts and communicate effectively with technology teams
• Strong analytical and research skills with good attention to detail
• Excellent verbal and written English communication skills
• Strong organizational and time-management abilities
• Comfortable working with multiple stakeholders and managing changing priorities
• Interest in eCommerce, digital commerce, customer experience, and emerging technology