Junior IT Specialist

DEV; Philippines; Hybrid; PHP 955,000 - 1,464,000; Full time

Benefits offered by this job

Hands-on projects with real-world tech

Claude AI skills development

Job summary

Dev.Pro is a US-based outsourced software development company with a remote-first approach, serving clients across 55+ countries. We’re hiring a Junior IT Specialist to support a US executive’s technical environment, troubleshoot Windows systems, and assist with cloud tools while learning Claude and automation.

You’ll work with real-world Windows administration tasks, write and review scripts, follow procedures, and report results clearly. Strong English and proactive learning are essential.

Qualifications

• 1+ year of professional IT support or similar role.
• Working knowledge of Windows and PowerShell.
• Ability to read basic Python or PowerShell scripts.
• Upper-Intermediate English and clear written updates.
• Follow procedures, document work, and report issues clearly.
• Familiarity with cloud consoles (AWS/Azure/GCP) and basic networking.

Responsibilities

• Provide Windows support and routine administration using PowerShell, command-line tools, and Remote Desktop.
• Follow documented procedures, verify results, and report progress clearly.
• Document each task with actions, results and evidence.
• Use AI assistants to investigate issues, write scripts, and draft responses, validating output.
• Follow security procedures, protect credentials, back up before changes.
• Track issues through to resolution, including during weekend shifts.
• Contribute to practical tools and automation for projects.

Skills

Windows Admin

PowerShell

Cloud platforms

English fluency

Python scripting

Remote work

Tools

Jira

AWS Console

Azure Console

GCP Console

macOS

Linux (Ubuntu)

Job description

At Dev.Pro, a US-based outsourced software development company, we’re looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.

We invite a Junior IT Specialist to join our team and provide hands-on IT support for a US-based executive’s technical environment. In this role, you’ll troubleshoot Windows systems remotely using PowerShell and command-line tools, follow written procedures, document your work, and report results clearly. You’ll also use Claude and other tools to support your technical work and contribute to the executive’s ongoing projects.

What’s in it for you:

• Work on real-world technical challenges across the executive’s projects, building hands-on experience in Windows administration, PowerShell, and cloud technologies
• Build practical AI skills by using Claude in your day-to-day work

Is that you?

• 1+ year of professional, hands-on experience in IT support, help desk, IT operations, or a similar technical role
• Working knowledge of Windows and PowerShell, including running commands, interpreting output, and reporting results accurately
• Ability to read and review basic Python or PowerShell scripts
• Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues
• Ability to follow written procedures, document work accurately, and clearly report any issues or blockers
• Knowledge of basic security practices, including least-privilege access, safe handling of credentials, and backing up before making changes
• Attention to detail, a focus on accuracy, and the judgment to ask for help when needed
• Ability to learn new tools and systems quickly, including the AWS console and macOS settings
• Experience with AWS, Azure, or Google Cloud consoles
• Basic networking knowledge, including IP addresses, DNS, and VPNs
• Experience with Jira or a similar ticketing tooli>
• Familiarity with macOS, including System Settings, privacy permissions, and Terminal
• Basic knowledge of Linux (Ubuntu)
• Experience supporting executives or VIP users
• Familiarity with backup tools such as MSP360 or CloudBerry

Key responsibilities and your contribution

In this role, you’ll support the executive’s technical environment and develop your skills across a range of systems and tools.

• Provide Windows support and routine administration using PowerShell, command-line tools, and Remote Desktop
• Follow documented procedures, verify results, and report progress, blockers, and outcomes clearly
• Document each task, including actions taken, results, and supporting evidence
• Use AI assistants to investigate issues, write and review scripts, and draft responses, verifying their output before use
• Follow security procedures, use only the access required, protect credentials, back up before making changes, and check with Security before changing security settings
• Track technical issues through to resolution, including during weekend shifts, working within documented procedures and escalating when guidance or approval is needed
• Contribute to practical tools and automation for the executive’s projects, learning to use Claude and other tools as needed