Junior Branch Associate - Banking Customer Service

Union Bank of the Philippines; Cagayan de Oro; On-site; PHP 180,000 - 240,000; Full time

Job summary

Union Bank of the Philippines is seeking a Junior Branch Ambassador to assist clients with their banking needs, handling deposits, withdrawals, encashments, checkbook reorders, and other monetary transactions, while delivering a superior customer experience onsite.

The role emphasizes accurate transaction processing, promotion of bank products, meticulous record-keeping, and daily operations support to ensure service excellence for customers.

Qualifications

• Familiar with banking operations and customer service best practices.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy in handling transactions.

Responsibilities

• Assist clients with banking needs and provide excellent service.
• Process branch transactions accurately and efficiently.
• Promote bank products and identify cross-selling opportunities.
• Maintain records and comply with operational procedures.
• Support daily branch operations and contribute to service excellence.

Skills

Customer service

Communication skills

Detail-oriented

Interpersonal skills

Education

Bachelor's degree in business

Job description

Union Bank of the Philippines is seeking a Junior Branch Ambassador to assist clients with their banking needs, handling deposits, withdrawals, encashments, checkbook reorders, and other monetary transactions, while delivering a superior customer experience onsite.

The role emphasizes accurate transaction processing, promotion of bank products, meticulous record-keeping, and daily operations support to ensure service excellence for customers.