Junior Branch Ambassador

UnionBank; Valenzuela; On-site; PHP 180,000 - 240,000; Full time

Job summary

UnionBank is seeking a Junior Branch Ambassador in Valenzuela, Fatima, Metro Manila. The role involves handling deposits, withdrawals, and branch transactions, while delivering superior customer experiences on-site. You will support daily branch operations and promote bank products.

Ideal candidates hold a business-related bachelor's degree, have strong communication skills, and are detail-oriented with problem-solving abilities. Banking experience is a plus, and onsite work is required.

Qualifications

• Bachelor's degree in any business-related field is required.
• Customer service or banking experience is an advantage.
• Excellent communication and interpersonal skills are essential.
• Strong attention to detail and problem-solving abilities are needed.
• Willing to work onsite and deliver a superior customer experience.

Responsibilities

• Assist clients with their banking needs and provide excellent customer service.
• Process branch transactions accurately and efficiently.
• Promote bank products and identify cross-selling opportunities.
• Maintain accurate records and ensure compliance with operational procedures.
• Support daily branch operations and contribute to service excellence.

Skills

Accountability

Adaptability

Analytical

Good Communication Skills

Critical thinking

Teamwork

Willingness to learn

Education

Bachelor's degree in any business-related course

Job description

Position: Junior Branch Ambassador
Location: Valenzuela, Fatima, Metro Manila
Job Type: Probationary

Job Summary

Responsible for deposit account servicing (deposits, withdrawals, encashments, checkbook reorders, inquiries, etc.), other platform functions, processing of payments, receipts and other monetary transactions, among others.

What You'll Do

• Assist clients with their banking needs and provide excellent customer service.
• Process branch transactions accurately and efficiently.
• Promote bank products and identify cross-selling opportunities.
• Maintain accurate records and ensure compliance with operational procedures.
• Support daily branch operations and contribute to service excellence.

What We're Looking For

• Bachelor's degree in any business-related course.
• Customer service or banking experience is an advantage.
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem-solving abilities.
• Willing to work onsite and deliver a superior customer experience.

Required Skills: Accountability, Adaptability, Analytical, Good Communication Skills, Critical thinking, Teamwork, Willingness to learn