Java Software Engineer

Hammerjack Pty Ltd; Taguig; On-site; PHP 335,000 - 368,000; Full time

Benefits offered by this job

Non-taxable allowance

Job summary

Hammerjack Pty Ltd is seeking an experienced Application Support professional for on-site work in Taguig. The role covers incident resolution, proactive maintenance, and collaboration with cross-functional teams to improve processes.

You will handle production support tasks and contribute to knowledge base improvements. The ideal candidate has 2+ years in application support, strong UNIX/SQL skills, and basic Java knowledge.

Qualifications

• At least 2 years of working experience as application support.
• Excellent English communication, both written and spoken.
• Willing to work 24x7 shifts including weekends and holidays.
• Self-driven, proactive, and able to work independently or in a team.

Responsibilities

• Provide all facets of support for Configuration Items including incident resolution and minor enhancements.
• Maintain and update knowledge bases with workarounds and proactive issue management.
• Coordinate with multiple groups and escalate per SLA guidance when needed.
• Perform Ad Hoc tasks and participate in projects as Designer, Tester, or Implementer.

Skills

UNIX

SQL

Basic Java

Tools

Perl

PostgreSQL

Java (J2EE/Spring/Hibernate)

DB2

Datastage

Eclipse/NetBeans

ServiceNow

ESP/Stonebranch

GitHub

Job description

Non-negotiable skills:

• At least 2 years of working experience as application support

Primary skills:

• UNIX
• SQL
• Basic Java

Job Qualifications:

• Perl
• PostgreSQL
• Must be highly technical, analytical and detail oriented.
• Must be able to work both independently and as a team player as needed by the task
• Must be proactive and take initiative on handling tasks
• Creative thinker in terms of diagnosing and troubleshooting problems, identifying and developing methods to automate/improve new/existing procedures
• Excellent oral and written English communication skills. Ability to communicate clearly on technical matters with non-technical people.
• Willing to work on production support
• Availability and willingness to work on a 24x7 shift assignment (including weekends, holidays)
• Work experience in a support-oriented environment and willing to do support work/tasks
• Adapts to changing workload and assignments depending on the demand

DESIRED:

• Knowledge in DB2
• Knowledge in Datastage
• Knowledge in Java such as J2EE, Spring/Hibernate
• Knowledge in eclipse/netbeans
• Technical Documentation (Flow chart/DFD/Component Diagrams)
• Knowledgeable in Service Now, ESP/Stonebranch, GitHub

Job Responsibilities:

• Provides all facets of support concerning Configuration Items in the IT library - incident resolution, minor work enhancements, permanent fixes and tools development.
• Maintains and updates workarounds and proactive management of Configuration Items in knowledge database.
• Provides resolutions within a timely manner and informs the Support Leads or Incident Manager regarding potential breaches of the SLA.
• Coordinates the activities of several groups investigating the incident, as needed.
• Provide consultation determining proper escalation matrices, issues and changes within the process
• Executes and monitors Ad Hoc requests
• Performs proactive support services which may result in early detection of incidents
• Customer and User service oriented.
• Effective time and work management.
• May participate in projects and take on roles such as Designer, Tester and Implementer
• Coordinates with external vendors to address application issues
• Communicate with external and internal customers onshore via email, IM or conference calls on a daily basis.
• Take on functional tasks and possibly oversee a functional area
• May take on other adhoc tasks as needed by the team and instructed by the manager

Onsite / Willing to work on shifting schedule as needed | BGC Taguig

Contractual up until end of February 2027 – Subject for extension/absorption

Salary offer: up to Php30,000 basic plus 3K Non taxable allowance