Java EE Application Support Engineer - Troubleshooter

Xurpas Inc; Cebu City; On-site; PHP 500,000 - 900,000; Full time

Job summary

Xurpas Inc in Cebu City is seeking an Application Support Engineer to investigate and resolve issues across critical business systems, ensuring reliable service delivery. The role emphasizes proactive monitoring, collaboration with multiple teams, and timely problem resolution.

The ideal candidate has 3–5 years in Java EE, understanding enterprise architecture, debugging complex systems, and familiarity with logs and metrics analysis to diagnose issues effectively.

Qualifications

• 3 to 5 years experience in Java Enterprise Edition.
• Strong understanding of enterprise application architecture and design patterns.
• Experience with debugging and troubleshooting complex software systems.
• Familiarity with application lifecycle management and support processes.
• Ability to analyze logs and system metrics to diagnose issues effectively.

Responsibilities

• Perform independently and become a subject matter expert.
• Actively participate and contribute in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand system behavior and provide timely resolutions.
• Document findings and solutions to build a knowledge base for future reference.
• Assist in the implementation of system updates and patches to improve stability.
• Monitor system performance and proactively identify potential issues before they impact users.

Skills

Java Enterprise Edition

Java Standard Edition

Cross-functional collaboration

Tools

Spring Boot

Job description

Xurpas Inc in Cebu City is seeking an Application Support Engineer to investigate and resolve issues across critical business systems, ensuring reliable service delivery. The role emphasizes proactive monitoring, collaboration with multiple teams, and timely problem resolution.

The ideal candidate has 3–5 years in Java EE, understanding enterprise architecture, debugging complex systems, and familiarity with logs and metrics analysis to diagnose issues effectively.