IT Training & Learning Solutions Consultant

Trends Group; Makati; On-site; PHP 380,000 - 700,000; Full time

Job summary

Trends Group in Makati, Philippines, seeks an experienced IT Training Consultant to deliver scheduled courses and ensure certification readiness. You will prepare courses, labs, and assessments, troubleshoot classroom and virtual setups, and drive customer satisfaction through effective training delivery.

You will provide L&D consultancy services, work with cross-functional teams, and support pre-sales efforts by sharing expert knowledge on Trends Academy Training Services.

Qualifications

• 3-4 years of experience in the IT field.
• Experience providing Learning and Development consultancy services.
• Excellent presentation skills.
• Strong customer focus and communication abilities.
• Ability to work in a team and adapt to diverse environments.

Responsibilities

• Delivers training courses as per assigned schedule.
• Achieves required certification levels and tracks as per business needs.
• Prepares and qualifies for new course introductions and lab coverage.
• Prepares and troubleshoots classroom and virtual lab setups.
• Maintains responsibility for tracking customer satisfaction metrics.
• Prepares regular reports as needed.
• Transfers knowledge to new instructors upon assignment.
• Acts as expert on Trends Academy Training Services and supports pre-sales with customers.
• Provides Learning and Development consultancy services to customers.

Skills

Presentation skills

Customer focus

Interpersonal communication

Team player

Learning mindset

Education

Bachelor's degree in IT

Job description

Trends Group in Makati, Philippines, seeks an experienced IT Training Consultant to deliver scheduled courses and ensure certification readiness. You will prepare courses, labs, and assessments, troubleshoot classroom and virtual setups, and drive customer satisfaction through effective training delivery.

You will provide L&D consultancy services, work with cross-functional teams, and support pre-sales efforts by sharing expert knowledge on Trends Academy Training Services.