IT Systems Lead — Operations, Change & DR

John Clements Consultants, Inc.; Muntinlupa; Vor Ort; PHP 600.000 - 1.200.000; Vollzeit

Zusammenfassung

John Clements Consultants, Inc. is seeking a Systems Analyst to lead IT operations for global systems within the IT GFS Service Operations Excellence team. The role emphasizes system support, incident and problem management, and fulfillment of service requests.

The ideal candidate brings 5+ years in IT operations, 2 years end-to-end ownership of applications, SAP Basis knowledge, and ITIL familiarity. Strong coordination skills and cross-area collaboration are essential.

Qualifikationen

• At least 5 years in IT operations and support with at least 2 years in end-to-end ownership of applications.
• Background in SAP Basis.
• Familiarity with ITIL framework.

Aufgaben

• Application support (incident and problem management)
• Change management
• System operations and governance
• Coordinating backup and recovery
• Performing disaster recovery testing
• Coordinating server and database patches
• Interfacing with multiple areas of the business and IT
• Decommissioning (Retiring) systems
• Coordinating system archiving

Kenntnisse

Server administration

Database administration

IT Service Center

Effective communication

Jobbeschreibung

John Clements Consultants, Inc. is seeking a Systems Analyst to lead IT operations for global systems within the IT GFS Service Operations Excellence team. The role emphasizes system support, incident and problem management, and fulfillment of service requests.

The ideal candidate brings 5+ years in IT operations, 2 years end-to-end ownership of applications, SAP Basis knowledge, and ITIL familiarity. Strong coordination skills and cross-area collaboration are essential.