IT Support & Systems Admin — On-site

Thames International School Inc.; Quezon City; On-site; PHP 180,000 - 300,000; Full time

Job summary

An educational institution in Quezon City seeks an IT Support Specialist responsible for providing technical support, maintaining IT systems, and managing user accounts. Candidates should have at least 1-2 years of experience in IT support, strong knowledge of computer systems, and excellent problem-solving skills. Collaboration with the IT team and end-user training are also key aspects of this role. A Bachelor’s degree is preferred, and the position is on-site.

Qualifications

• Minimum of 1-2 years of experience in IT support or related role.
• Strong knowledge of computer systems, hardware, and software applications.
• Familiarity with networking concepts and troubleshooting techniques.

Responsibilities

• Provide first-level support for hardware, software, and network issues.
• Monitor IT systems and networks to ensure performance and security.
• Support the management of local area networks (LAN) and wireless networks.
• Create, modify, and deactivate user accounts and permissions.
• Maintain accurate documentation of IT processes and configurations.
• Participate in IT projects, including system upgrades and deployments.

Skills

Problem-solving skills

Attention to detail

Strong communication skills

Interpersonal skills

Education

Associate’s degree in Information Technology

Bachelor's degree preferred

Job description

An educational institution in Quezon City seeks an IT Support Specialist responsible for providing technical support, maintaining IT systems, and managing user accounts. Candidates should have at least 1-2 years of experience in IT support, strong knowledge of computer systems, and excellent problem-solving skills. Collaboration with the IT team and end-user training are also key aspects of this role. A Bachelor’s degree is preferred, and the position is on-site.