IT Support Specialist: Grow with a Fast-Growing BPO Team

Outsourcey; Taguig; On-site; PHP 279,000 - 558,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Development opportunities

Job summary

Outsourcey seeks an IT Support Specialist to join our team in the Philippines. You will handle day-to-day hardware and software support, user access, and internal systems, helping us scale our global talent operations.

You will manage IT assets, set up new devices, monitor requests, and maintain accurate incident and asset documentation, with strong growth opportunities in a fast-growing BPO environment.

Qualifications

• Provide day-to-day IT support for hardware, software, access, connectivity, and internal systems.
• Set up devices for new employees, install software, and configure accounts.
• Maintain accurate records of IT incidents and assets.

Responsibilities

• Provide day-to-day IT support and troubleshooting for hardware, software, user access, connectivity, and internal systems.
• Manage IT assets including laptops, desktops, peripherals, inventory records, tagging, issuance, returns, and equipment tracking.
• Set up and configure devices for new employees, including software installation, account access, and basic system configuration.
• Monitor and respond to support requests, escalating more complex issues when required.
• Assist with routine maintenance, device checks, updates, and basic network troubleshooting.
• Maintain accurate documentation for IT incidents, assets, equipment movements, and resolutions.

Skills

IT support

Troubleshooting

Asset management

Device setup

Documentation

Job description

Outsourcey seeks an IT Support Specialist to join our team in the Philippines. You will handle day-to-day hardware and software support, user access, and internal systems, helping us scale our global talent operations.

You will manage IT assets, set up new devices, monitor requests, and maintain accurate incident and asset documentation, with strong growth opportunities in a fast-growing BPO environment.