IT Support Specialist: Fast Help for Hardware & Network

HOTWARE SOLUTIONS PHILIPPINE INC.; Davao del Sur; On-site; PHP 279,000 - 390,600; Full time

Job summary

A technology solutions provider in Davao del Sur is seeking a Technical Support Specialist to diagnose and resolve technical issues related to hardware and software. The ideal candidate will have a degree in IT, experience in IT support, and strong problem-solving skills. Responsibilities include assisting users with technical problems and maintaining systems up-to-date. Competitive salary and growth opportunities are available.

Qualifications

• 1-3 years of experience in IT support or a related role.
• Equivalence of technical certifications (e.g., CompTIA A+, Microsoft Certified IT Professional).

Responsibilities

• Provide support to employees or customers by responding to queries.
• Install, configure, and upgrade software and hardware on systems.
• Assist with network-related issues such as Wi-Fi setup and VPN connections.

Skills

Knowledge of operating systems (Windows, macOS, Linux)

Familiarity with network configurations and protocols

Problem-Solving Abilities

Communication Skills

Customer Service Skills

Education

Degree in Information Technology, Computer Science, or a related field

Job description

A technology solutions provider in Davao del Sur is seeking a Technical Support Specialist to diagnose and resolve technical issues related to hardware and software. The ideal candidate will have a degree in IT, experience in IT support, and strong problem-solving skills. Responsibilities include assisting users with technical problems and maintaining systems up-to-date. Competitive salary and growth opportunities are available.